Senior Director of University Advising

CSUN's Commitment to You

CSUN is committed to achieving excellence through teaching, scholarship, learning, and inclusion. Our values include a respect for all people, building partnerships with the community, and encouraging innovation, experimentation, and creativity. CSUN strives to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. CSUN actively seeks candidates who make contributions to equity and inclusion in the pursuit of excellence for all members of the university community.

The University

One of the largest universities in the country, California State University, Northridge (CSUN) is an urban, comprehensive university that delivers award-winning undergraduate and graduate programs to over 36,000 students annually and counts over 425,000 alumni who fuel the region’s economy. Since its founding in 1958, CSUN has made a significant and long-term economic impact on California, generating nearly $1.9 billion in economic impact and more than 12,000 jobs each year. We are a designated Minority-Serving and Hispanic-Serving Institution and nationally recognized for our success in serving our diverse student body. The Wall Street Journal/College Pulse ranked CSUN fifth in the nation for social mobility, CollegeNET ranked CSUN 11th on the 2024 Social Mobility Index, and The New York Times named CSUN the No. 1 public university for economic diversity.

About the Position of Senior Director of University Advising

The Senior Director of University Advising (Sr. Dir. UA) works under the direction of the Provost and Vice President for Academic Affairs to provide vision, strategic leadership and management, and coordination to services, initiatives, and programs focused on improving undergraduate academic advising and campus-wide student support services that leads to retention and graduation of all students and educational equity for minoritized students and other underserved populations. The Sr. Dir. UA is responsible for offering central support and professional development opportunities to academic advisors. The Sr. Dir. UA provides strategic leadership to the Directors of College Advising and their teams, ensuring a cohesive, student-centered approach to academic advising across the institution. In close collaboration with advisors and campus leadership, the Sr. Dir. UA promotes consistent advising practices that support student success and retention. This role also works closely with college deans to align advising initiatives with academic goals and institutional priorities, fostering strong communication and coordination between university-wide and college-level advising efforts. This role ensures ongoing engagement with best practices and relevant technologies to enhance the university's ability to provide consistent, high-quality advising services to its diverse student population.

The Sr. Dir. UA establishes standards for effective advising, and oversees the efficient operation, planning, implementation, and continuous delivery of student advising and related academic support services from prospect to graduation. The Sr. Dir. UA leverages various tools and technologies to develop data-informed strategies for services, initiatives, and programs, and has a strong track record of experience working with diverse student communities including evidence of effective strategies that serve historically underserved students as well as first- and second-year students, high-unit seniors, undeclared students, and students on academic probation. The Sr. Dir. UA ensures that services to students are in accordance and consistent with university and CSU policies to support students’ progress toward degree. Additionally, this position contributes to the exceptional working environment and service-delivery function of undergraduate advising by promoting and ensuring student success from enrollment to graduation.

As a leader, the Sr. Dir. UA will have the opportunity to thrive in a community in which our leaders strive to embody fundamental traits identified in our Leadership Principles https://www.csun.edu/leadership-principles.  

Qualifications

Required qualifications:

• Master's degree in any field from an accredited institution
• Minimum of five years of progressively responsible experience in caseload advising and facilitating campus-wide programs in advising and/or student success initiatives
• Demonstrated experience working with all levels of administration, faculty, and staff in facilitating student achievement, retention, and graduation
• Demonstrated knowledge of current research and best practices related to advising and student success in the higher education environment
• Experience working