Supervisor IT Business Applications Support | Enterprise Asset Management

Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together.  

Summary

Supervisor IT Business Applications Support | Enterprise Asset Management

Take the lead in ensuring the seamless delivery and maintenance of top-tier information and communication systems as a Supervisor of IT Business Applications Support. In this role, you will oversee a dedicated team responsible for delivering high-quality IT solutions that drive business success.

 

What your day would be like:

You are responsible for:

• Team Leadership: Manage and guide a team of IT professionals in the day-to-day support and maintenance of business applications, ensuring the delivery of reliable and efficient systems.
• System Optimization: Analyze business and information needs to design and implement optimal IT systems solutions that enhance workflow and operational efficiency.
• System Configuration and Implementation: Oversee the configuration, implementation, and ongoing maintenance of business systems, ensuring they meet organizational requirements.
• Quality Assurance: Lead testing efforts and provide ongoing support to ensure that all business applications function at peak performance.

The kinds of people we want to talk to have done many of the following:

• Leadership Skills: Proven experience in leading IT teams, with a focus on delivering high-quality business application support.
• Technical Expertise: Strong background in IT systems configuration, implementation, and maintenance, with a keen eye for optimizing workflows and enhancing system efficiency.
• Problem-Solving Abilities: Ability to analyze complex business needs and translate them into effective IT solutions.
• Collaborative Mindset: A team-oriented leader who thrives in a collaborative environment and is committed to supporting the success of both the team and the organization.

If you are an experienced IT professional with a passion for leading teams and optimizing business applications, we invite you to join us and make a significant impact on our IT operations.

 

*Employees in Flex roles are required to reside in Arizona (or NM for Four Corners-based employees). Role types are subject to change based on business need.

Minimum Requirements

Supervisor IT Business Applications Support | Enterprise Asset Management

• Bachelor's degree in Computer Science, Business or other job related field from an accredited college or university
• PLUS eight (8) years progressively responsible directly related experience in area/s of assignment is required to obtain an advanced understanding of information and/or communication systems, operating systems, network communications, equipment and infrastructure.
• In lieu of Bachelor's degree, a combination of education and experience equaling 12 years is required.
• Demonstrated leadership skills required.

Preferred Special Skills, Knowledge or Qualifications

• Experience in the development, integration, and support of information and communication systems applications, distributed environments, distributed server architectures and cross platform interfaces.
• Understanding of Network Model. Operator Training Simulator familiarity.
• Real Time Contingency Analysis expertise.
• Familiarity of FERC, NERC, and WECC regulations and Standards.
• Ability to apply creative solutions to business problems to ensure business needs are most effectively met; advanced information system configuration management.
• Skilled in managing the execution of processes, projects and tactics within an organization.
• Demonstrated high quality oral, written and presentation communication skills; interpersonal and people management skills; and demonstrated experience in project management.
• Ability to respond promptly to customer needs and recognize the importance of customer focus and/or of serving the needs of the end user; takes a customer-centric approach to problem solving; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments; manages difficult