Senior Account Technology Strategist - Strategic Account
MicrosoftAbout the role
We are looking to hire a Senior Account Technology Strategist - Strategic Account
Microsoft is a company where passionate innovators come to collaborate, envision what can be, and take their careers to places they simply couldn't reach anywhere else. This is a world of more possibility, more innovation, more openness, and more sky’s-the-limit thinking—a cloud-enabled world.
Our mission is to empower every person and every organization on the planet to achieve more. We aspire to build the experiences and tools that make it possible for every professional in any business or role to be much more productive. We're fueling digital transformation to make a difference in people's lives and in organizations across the globe.
Microsoft’s Health and Life Sciences (HLS) team is dedicated to empowering healthcare organizations to achieve their goals and improve patient care. We aim to create an efficient and connected healthcare
ecosystem by bringing the healthcare ecosystem together which empowers everyone across the healthcare journey to collaborate, communicate, and innovate together to provide better experiences for their workforces and patients or members alike.
We are insatiably curious and always learning. We lean into uncertainty, take risks, and learn quickly from our mistakes. We build on each other's ideas and collaborate across boundaries to bring the best of Microsoft to our customers—because we are better together. It's our ability to work together that makes our dreams believable and achievable. Together we make a difference.
We are seeking someone who can demonstrate experience or exposure to the business opportunities and challenges in the health payor and/or provider domain. Comprehensive knowledge of pharmacy operations, including pharmacy benefits management and general retail operations, is also desired. A clear understanding of the intersection of healthcare and technology in the payor and/or space is essential, as this role requires being an effective business and technology partner to a large payor/provider healthcare organization. Additionally, a thorough and grounded understanding of the Microsoft portfolio in the context of these business segments is expected, along with a fundamental grasp of the strategy behind cloud operations and cloud services development.
Responsibilities
The Senior Account Technology Strategist - Strategic Account will be responsible for the following: Orchestrates global teams to gather information, collaborate on performance markers, and identify potential risks in customer accounts. Partners with customers and/or partners to provide innovative solutions in new industries, and to integrate Microsoft technology in their business. Leverages a strong knowledge of Microsoft's product landscape, solutions, and strategy to address customer's needs. Acts as the voice of the customer and internal advocate across all levels of the organization. Provides analysis of overall customer needs for some of the largest and most complex accounts, and advises on gaps that would benefit from Microsoft solutions. Leads customer business transformations through digital transformation for assigned accounts. Partners with a line-of-business leader or senior executive within a large-scale or high-impact customer organization to articulate how complex Microsoft technology/services will meet future business needs better than the competition. Contributes to the creation of stakeholder maps for accounts, determines and orchestrates a coverage plan, and builds out an execution framework. Establishes best practices and standards for aligning with quota attainment, consumption goals, and customer consumption gaps to inform quarterly and fiscal objectives. Uses existing and new readiness resources and demonstrates expertise in creating enablement plans for large and high-stakes customers, and all-up Microsoft business. Differentiated Value PropositionActs as the customer's Technology Mentor in established relationships with senior leaders including technical decision makers (TDMs) and/or business decision makers (BDMs) at the Chief X Officer (CXO)-level. Develops extended relationships beyond core customers, advises on solutions, and aligns Microsoft capabilities with customer needs. Leads customer business transformations through digital technologies for assigned accounts to drive business outcomes and create business value for customers by understaApply for this role
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