Surgical Scheduler, Thoracic Surgery - Jefferson Center City

Job Details

The Surgical Scheduler enhances the patient/customer experience by courteously and professionally scheduling inpatient/outpatient procedures and/or surgeries. The Surgical Scheduler supports delivery of the Jefferson Experience by placing emphasis on the prompt and courteous treatment of all patients.

Job Description

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Collect and review patient insurance information to include but not limited to: obtaining prior authorizations (inpatient and outpatient) and referral information and ensure all necessary approvals are in place prior to the scheduled surgical procedure.
• Completes pre-procedure phone calls and confirms appointment times with patients via telephone.
• Provides patient with all necessary pre-operative instructions.
• Adheres to HIPAA privacy and security requirements. Ensures compliance with all applicable federal, state, and local regulatory standards.
• Other duties as requested or assigned.

Education and Experience:

HS Diploma or equivalent required.
Customer service and/or patient facing healthcare experience preferred.

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Primary Location Address

800-803 Walnut Street, Philadelphia, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than