Account Executive, LTCP

Who We Are

Managed Health Care Associates, Inc. (MHA), provides care communities with access, solutions, and insights to help them run their businesses more effectively. Our members include post-acute providers across the care continuum including long-term care, home infusion, and specialty pharmacies, as well as senior living and other group living facilities. Our team of associates are passionate about our common mission of helping people age with grace, and champion our core values of being Curious Learners, Selfless Advocates, and Relentless Finishers.

Who we’re looking for

The primary responsibility of the Account Executive position is to plan and carry out direct sales and customer service activities for MHA’s Post Acute Sales division.  The Account Executive is responsible for the development and growth of their member base, covering the Long-Term Care class of trade. The Account Executive will be responsible for developing an overall strategy to meet the business sales goals through conversion of competitive accounts, new business acquisition, and penetration of existing member accounts.  The Account Executive will monitor sales and work with internal operations to resolve pricing discrepancies, provide exceptional service to assigned members and maximize opportunities for growth through contract portfolio expansion.  The Account Executive must be able to understand and present the array of MHA contracts, including pharmaceuticals, business products, medical supply, technology, as well as present MHA’s overall value proposition.

You’re engaged and self-motivated with a superior analytical approach to solving problems, constantly driving for improvement and innovation. Your strong communication and organizational skills make you an excellent team player that adds meaningful contributions to our collaborative and fast-paced work environment. As curious learners, we question the status quo and so should you.

What You’ll Be Doing:

Sales Strategy Development:

• Develop and implement sales strategies to penetrate the post-acute care market and achieve company revenue goals.
• Analyze market trends, competitor activities, and customer needs to identify new business opportunities.

Account Management:

• Manage the on-boarding process for new accounts and processing required documentation.
• Build and maintain strong, long-lasting relationships with existing key decision-makers in post-acute care facilities, ensuring member satisfaction and retention.
• Conduct regular meetings with clients to understand their needs, provide solutions, and address any concerns.

New Business Development:

• Meet the sales budget including maintaining and generating new sales opportunities within assigned territory including internal sales through emails, cold calling, and referrals.
• Conduct presentations and product demonstrations to prospective clients.
• Utilize all MHA sales and marketing reports to support and articulate value prop and review the opportunities for our member providers.

Collaboration and Communication:

• Work collaborative with Post Acute Sales Team members, including Director, Member Engagement, VP, Post Acute Pharmacy, and Executive VP of the division to ensure client needs are met and sales strategies are aligned.
• Communicate regularly with management to provide updates on sales activities, client feedback, and market conditions.
• Establish, develop, and maintain positive business and customer relationships with existing accounts within the assigned territory.

Performance Tracking and Reporting:

• Provide proactive Data Analytics to identify, track, quantify and present member business trends and contract opportunities through individual interactions and or reports that enable members to make timely decisions.
• Track and report on sales performance, including revenue targets, sales pipeline, and client engagement metrics.
• Utilize MHA database and use Salesforce to manage sales activities and member interactions.

 

What You’ll Bring to the Table:

• Educational Background: Bachelors in business, Marketing, Healthcare Administration, or equivalent experience.
• Professional Experience:3-5 years in account management or customer service, preferably in healthcare, with proven sales success.
• Organizational Skills:Territory management, strong organization, strong communication, time management, and ability to work independently or in a team.