Medical Services Director

Description

The Medical Services Director leads the day-to-day clinical operations of Medical Services within the Health and Counseling Center (HCC), providing direct care, staff supervision, and oversight of medical programs and regulatory compliance. The Medical Services Director also manages efforts to integrate medical and counseling services, including coordinated care, shared protocols, and aligned service delivery, to support an integrated, holistic model of student health at the HCC.

The position reports to the Associate Dean of Students for Health and Well-being, and primarily works on campus, interfacing with students, student families, faculty, and staff.

Reed College offers an exceptional benefits package, including comprehensive medical and dental insurance options for you and your dependents, 403(b) retirement plan with 10% employer contribution (after one year of service), educational assistance for employees and their children, 22 days of paid vacation, paid holidays, half-day Fridays in the summer, and many other campus amenities. This is a full-time role with typical work hours of 8:30 a.m. to 5:00 p.m. with a one hour unpaid lunch, however, availability for some after-hours, weekend consultation, and crisis response is required.

The starting salary for this position is $120,000-125,000. Pay offers are contingent upon experience and are determined through an internal pay assessment. This is an exempt position in grade 10.

Who You Are

• You foster an inclusive and welcoming healthcare environment, ensuring all students feel respected, supported, and able to access care

• You provide exceptional clinical care, while balancing safety, accountability, and compliance with respect for student rights and human dignity 

• You demonstrate sound judgment and decisive leadership and foster accountability, collaboration, and continuous improvement

• You excel at managing complex operations, including staffing, budgeting, scheduling, workflow optimization, and resource allocation 

• You build strong relationships, serving as a trusted partner to students, families, faculty, staff, and community stakeholders

• You champion an integrated approach to health and wellness, promoting collaboration between medical, counseling, and student support services

• You ensure compliance and manage risk, maintaining adherence to healthcare regulations, accreditation standards, and clinical best practices 

• You lead proactively in emergency preparedness and crisis response, actively contributing to multidisciplinary teams, public health response, and community partnerships

• You use data, assessment, and continuous improvement practices to enhance service delivery, inform decision-making, and achieve strategic goals

• You advance a culture of wellness and prevention, supporting health promotion initiatives that strengthen the overall student experience and align with the broader mission of the institution 

What You’ll Do

• Provide and direct patient care in accordance with licensure and scope of practice

• Lead day-to-day clinical operations of Medical Services, including staffing, scheduling, workflow, and budgetary oversight and management

• Supervise, mentor, and evaluate medical and operations staff while developing and assessing annual Medical Services goals aligned with Health & Counseling Center priorities and operational data

• Lead HCC strategic planning, program development, and quality improvement efforts

• Serve as a visible campus partner and liaison to students, faculty, staff, and families through participation in health promotion initiatives and multidisciplinary teams, including Behavioral Intervention, Emergency Response, and CARE

• Ensure compliance with clinical standards and all applicable federal, state, and regulatory requirements, including oversight of regulations and governing bodies such as HIPAA, FERPA, CDC, CLIA-waived laboratory standards, PPMP, OBOP, OSHA, OMB, and OSBN

• Establish and enforce clinical policies, protocols, and a drug dispensing formulary to govern the administration of medications by authorized personnel within the HCC