Medical Assistant

City/State

Elizabeth City, NC

Overview

Work Shift

First (Days) (United States of America)

Patient Care Specialist

Velocity Urgent Care (now solely owned by Sentara Health) is actively seeking a Patient Care Specialist in our BRAND NEW clinic in Elizabeth City, NC. You will provide non-clinical support within our Urgent Care Clinic and ensure an excellent patient experience by performing a variety of complex administrative tasks to support patient care delivery. Primary duties include answering phones, scheduling appointments, and answering patient questions. In this role, you will find that teamwork is exceptional, with everyone working together to ensure the best care for our patients. Click https://youtu.be/-UFCN2hsXQY to hear Joyce tell us about a day in the life of a Patient Care Specialist with Velocity Urgent Care and Sentara Health. 

Benefits: Velocity/Sentara offers an attractive array of full-time benefits to include Medical, Dental, Vision, Paid Time Off, Sick, Tuition Reimbursement, a 401k/403B, 401a, Performance Plus Bonus, Career Advancement Opportunities, Work Perks, and more. 

Qualifications:

• Three (3) years Clerical, Customer Service experience preferred..
• One year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers preferred.
• Experience with Electronic Medical Record systems preferred.
• An Associate's level degree in lieu of the required experience will be considered.

Schedule: 2 12-hour shifts, 1 8-hour shift, and 1 6-hour shift. Required to work every other weekend, Saturday and Sunday, 8am-4pm.

Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth. 

Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve!

Keywords: Customer Service, Front Desk, Registration, Insurance.

Job Summary

Perform patient care and administrative/clerical related tasks and procedures based on training, education, and competency evaluations, and as delegated by and under the direction/supervision of the Physician, Nurse Practitioner/Physician Assistant (NP/PA), Registered Nurse (RN), or Licensed Practical Nurse (LPN)

Minimum of one year experience in a healthcare setting or one year experience as an EMT, Paramedic, and/or Corpsman preferred. Phlebotomy experience preferred, plus experience with electronic medical records. Certified Medical Assistant, Registered Medical Assistant, Certified Clinical Medical Assistant, or certified EMT (EMT-B, AEMT, or Paramedic) required. Existing Medical Assistants hired prior to 12/1/14 may obtain the Cert MA or Reg MA certification or obtain the Assessment Based Recognition Order Entry (ABR-OE) prior to 6/30/15. BLS required within 90 days of hire.

Qualifications:

HS - High School Grad or Equivalent (Required)

Basic Life Support (BLS) - Certification - American Heart Association (AHA) RQI, Certified Clinical Medical Assistant (CCMA) - Certification - National Healthcareer Association (NHA), Certified Medical Assistant (CMA) - Certification - American Medical Certification Association (AMCA), EMT Advanced - Certifications - National Registry Of Emergency Medical Technician (NREMT), EMT Basic - Certifications - National Registry Of Emergency Medical Technician (NREMT), Registered Medical Assistant (RMA) - Certification - American Medical Technologists (AMT)

Related experience

Skills

Active Listening, Communication, Judgment and Decision Making, Mathematics, Mgmt of Material Resources, Operation Monitoring, Reading Comprehension, Service Orientation, Social Perceptiveness, Speaking, Technology/Computer, Time Management, Troubleshooting, Writing

Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of applicat