Client Care Navigator

Description

Isaiah House is looking for a dedicated and driven person to take on the role of Client Care Navigator for the Lexington area.

Isaiah House is a faith-based, nonprofit with a competitive edge, delivering one of the most effective substance use disorder treatment facilities in the state of KY.

Employees receive benefits that include:

• Medical, dental, and vision insurance
• Basic life insurance at NO COST to you
• 401(k) matching
• Paid holidays
• Two-week vacation/sick pay on day of hire
• Weekly payday
• The joy and satisfaction of working for a company with a higher purpose!

Apply now to join our team and make a difference in the lives of others.

A Client Care Navigator (CCN) is a very important role within the Isaiah House organization. Navigators represent the treatment programs offered by Isaiah House to front-line referral agencies throughout the state of Kentucky.

JOB SPECIFIC FUNCTIONS:

• Build strong relationships with Centers of Influences (COI) in the CCN assigned Region
• Educate COIs on the history, programs and outcomes provided by Isaiah House
• Field Calls from potential clients who are exploring treatment options
• Manage travel schedule to counties specifically assigned
• Maintain database on all COI activity, Client referrals, Clients admitted in ASANA
• Communicate all new client referrals through CCN supervisor via MS Teams

Requirements

QUALIFICATIONS:

• High school diploma or GED preferred
• Knowledge of addiction and substance abuse treatment
• Connections with community services, organizations, and other public groups is essential
• If in recovery, must be able to demonstrate one year of continuous sobriety