Assistant I (Hourly)

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Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester.  We embrace our identity as a community college, as reflected in our mission statement.  We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.

As a community college committed to our mission, we seek to recruit and retain a workforce that:

• Values intellectual curiosity and innovative teaching

• Is attracted by the college's mission to promote equitable access to educational opportunities

• Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income students, and students from underserved communities.

• Focused on student academic achievement and postgraduate outcomes

• Welcomes difference and models respectful interaction with others

• Engages with the community both within and outside of ACC

Job Posting Title:

Assistant I (Hourly)

Job Description Summary:

Provides clerical and administrative support to a departmental office or program.

Job Description:

**Can NOT be enrolled in ACC courses**

Description of Duties and Tasks

• Proctor online exams.
• Troubleshoot technical issues students may experience.
• Monitor students, documents and report abnormalities.
• Perform office duties in support of faculty, staff, and/or student efforts, including sending emails, data entry, and maintaining files.
• Gather, compile, and enter data, producing routine reports and documents.
• Maintain tracking systems and logs.
• Instruct students on how to use video conferencing platforms.

Knowledge

• Office procedures and practices.
• Customer service techniques.

Skills

• Maintaining confidentiality of work-related information and materials.
• Establishing and maintaining effective working relationships.
• Maintaining an established work schedule.
• Effectively using interpersonal and communication skills.
• Effectively using organizational and planning skills.
• Entering data, maintaining files, and performing other clerical duties.
• Effective customer orientation when working with a diverse population.

Technology Skills

• Must be able to troubleshoot basic technology issues.
• Use a variety of spreadsheet, word processing, database, and presentation software.

Required Work Experience

• Experience using video conferencing platforms.
• Experience troubleshooting technical issues.

Required Work Equipment

• Must have reliable internet.
• Must have a computer.

Physical Requirements

• Work is routinely performed in a standard office or similar environment.
• Subject to standing, walking, sitting, bending, reaching, kneeling, pushing, and pulling.
• Occasional lifting of objects up to 10 pounds.

Safety

• Work safely and follow safety rules. Report unsafe working conditions and behavior. Take reasonable and prudent actions to prevent others from engaging in unsafe practices.

Hours

• Various shifts available during the day, evenings, and weekends.

Pay Rate

$23.00/hour

Number of Openings:

5

Job Posting Close Date:

October 17, 2024

Clery Act

As required by the US Department of Education, employees are required to report violations under Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Cler