Spa & Salon Assistant Manager - Bellagio

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:  

As a Spa and Salon Assistant Manager, you are an essential part of guest experience. Your commitment to ensuring efficient daily operations, and dedication to promptly resolve guest concerns, fosters a welcoming atmosphere for guests that lays the foundation for unforgettable memories that guests can carry with them well past their stay with us. By delivering top-notch guest experiences alongside maintaining a pristine environment, you play a crucial role in elevating the overall guest experience.

THE STARTING PAY:  $24

SCHEDULE:  Full Time

Spa Hours of Operation:
MON - SUN: 9:00 AM - 6:00 PM

Salon, Spa & Hotel Gym (mgmresorts.com)

THE DAY-TO-DAY:  

• Assist in leading the implementation of policies, operating procedures, and upholding rules and regulations for all Spa & Salon staff to include commissioned therapists, and hourly staff

• Maintain knowledge and adherence to all departmental policies and procedures including safety and sanitation policies

• Ensure timely completion and resolution of timekeeping and payroll issues, maintain employee schedules, Spa & Salon product and retail orders

• Assist Spa Manager in talent development of staff, including hiring recommendations training, performance evaluations, coaching and disciplinary action

• Provide individualized experiences by engaging with guests and personalizing recommendations to promote services, enhancements, upgrades and retail products

• Ensure efficient daily operations of Spa and Salon, fitness center safety, staff engagement, and alignment with operational procedures, and performance standards

• Maximize operational revenue ensuring favorable outcomes through efficient, cost-effective daily operation; including labor management, supervision of all aspects of services and inventory control

• Ensure timely and professional resolution of any guest related challenges and/or concerns

• Perform other job-related duties as requested  

THE IDEAL CANDIDATE:  

• Must be a minimum of 21 years of age

• Previous experience working in a similar resort setting

• Is knowledgeable in Spa & Salon services and has a passion for wellness, and selfcare

• Has software experience and can proficiently use Zenoti, Eventions, Oracle, Coupa, UKG, Eventions, Workday, and Opera

• Currently holds or is able to obtain a Food Handler’s Card

• Has a flexible schedule and ability to work various shifts possibly including weekends and holidays 

• Has 2+ years of previous leadership experience

• Has previous leadership experience in managing payroll, delegation, disciplining, hiring, and training

THE PERKS & BENEFITS:  

• Wellness incentive programs to help you stay healthy physically and mentally

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

• Free meals in our employee dining room

• Free parking on and off-shift

• Health & Income Protection benefits (for eligible employees)

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

FULL JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=10759

Are you ready to JOIN THE SHOW? Apply today!