Senior Technical Program Manager(Hardware)

Fresh Consulting is seeking an experienced Senior Technical Program Manager (TPM) who believes that a problem isn't truly solved until it's solved for all. That's why Fresh Consulting enables our clients to design and deliver creative innovative products and solutions that help create opportunities for everyone. As a Senior Technical Program Manager at Fresh Consulting, you independently lead complex, multi-disciplinary hardware and software engineering programs utilizing your deep engineering expertise. You will collaborate with external clients to understand the problem/opportunity space, define requirements, and drive programs through the entire product lifecycle. The successful candidate is equally at home explaining your team's analyses and recommendations to executives as you are discussing technical trade-offs in product development with engineers. Using your extensive technical and project delivery leadership expertise, you will independently manage programs of various sizes and scope, identifying future opportunities, improving processes, and driving the technical direction of your programs.

Who We Are
Fresh Consulting is a design-led, hardware, AI, robotics, and software development company, offering end-to-end technological services to help companies innovate. We bring together amazing UX designers, sophisticated developers, digital strategists, and top-notch hardware engineers to help companies create fresh experiences that connect humans, systems, and machines.

What You'll Do
Program Leadership & Execution

• Lead complex, multi-disciplinary hardware and software programs from concept through production, independently managing scope, schedule, budget, and quality throughout the product lifecycle (EVT, DVT, PVT phases).
• Coordinate requirements and deliverables across hardware, firmware, mechanical, and software engineering teams, resolving conflicts, dependencies, and technical tradeoffs while ensuring teams understand architectural priorities.
• Manage hardware-specific program elements including supplier/vendor relationships, electronics manufacturing services (EMS) partnerships, component sourcing, BOM management, and manufacturing transition planning.
• Oversee hardware validation, testing programs, and regulatory compliance processes (FCC, CE, UL certifications) to ensure products meet quality standards and market requirements.
• Ensure programs execute successfully on time, on budget, and in scope by actively managing scope, schedule, resources, risks, and quality metrics throughout the program lifecycle.

Client & Stakeholder Management

• Partner independently with external clients and stakeholders at all levels to understand needs, translate them into actionable program goals and deliverables, and drive strategy-aligned outcomes.
• Communicate program status, risks, and recommendations effectively to diverse audiences—from engineering teams to executive leadership—tailoring message and channel to achieve desired outcomes.
• Develop comprehensive solution plans and articulate dependencies, tradeoffs, risks, and benefits to all stakeholders to drive informed decision-making.
• Set clear expectations with clients, internal stakeholders, team members, and leadership, building trust through candid conversations and transparent communication.

Technical Program Management

• Provide comprehensive program planning including milestone management, capacity planning, resource forecasting, and financial tracking to maintain program health.
• Define and embed project controls and governance frameworks tailored to each program's needs, ensuring appropriate rigor without bureaucracy.
• Monitor key program health metrics, identify potential deviations early, and define corrective actions for critical issues before they impact program success.
• Ensure all technical and non-functional requirements (reliability, scalability, security, manufacturability) are documented, tracked, and executed appropriately.
• Manage program changes to scope, schedule, and costs using appropriate project/program management methodologies adapted to the specific needs of hardware development cycles.

Team Development & Process Improvement

• Build, develop, and coach high-performing cross-functional engineering teams, providing hands-on guidance and support to facilitate sustainable velocity.
• Deal effectively with ambiguous and unstructured business and technical problems, bringing clarity and structure to help teams move forward.
• Drive process improvement and adoption of best practices (processes, tools, methodologies) to improve program delivery effectiveness and team efficiency.
• Leverage various project management frameworks and methodologies (