Senior Director of Presales Support (Remote, USA)

Having recognized the advantages of remote work, including employee morale, productivity, reduced commuting on employee wellbeing and the environment, as of May 1, 2022, we became a remote-first company. The technologies and programs in which we invested have provided a fantastic foundation to this end. Our remote-first work environment, together with our conveniently located offices and collaborative workspaces, provide our team with the freedom and flexibility to work in the way that makes our employees most productive.

About us

Tecsys is a fast-growing innovator offering supply chain solutions to industry leading healthcare systems, hospitals, and pharmacy businesses to distributors, retailers, and 3PLs. We work with industry leaders to transform their supply chains through technology. If you thrive on tackling difficult challenges with continuous learning opportunities and want to work in a respectful, comfortable, and dynamic work environment, then this could be a good fit for you!

About the Role

As the Senior Director of Pre-Sales Support you will be responsible for building, leading and mentoring the pre-sales team at Tecsys. You will lead the client solutions function across North America. This role will help drive sales strategy and support scalable revenue growth across the healthcare and distribution markets. In this role, you will closely partner with sales, product, and global operations teams to execute strategy, prospect new opportunities, and close deals.

Responsibilities:

• Lead a team of highly motivated pre-sales client solutions consultants across North America
• Implement strategies that help drive revenue growth and market expansion across North America
• Grow, evolve, and scale core pre-sales processes and operations to support our supply chain and distribution solutions
• Collaborate with sales, marketing, and customer success leadership to scale knowledge of our solutions, upskill internal team members and enhance value across customer lifecycle
• Develop tools, models, and analytics to accurately forecast the needs of the pre-sales business growth
• Develop solutions and customer proposals
• Provide leadership for the RFP management process, including tracking, risk profiles, legal requirements, fit determination, and strategy
• Provide input on product development or enhancements to existing products
• Identify, lead, and support cross functional process improvement initiatives
• Acts as a trusted advisor for sales leaders to help close deals and gain strategic wins

Requirements:

• Bachelor’s degree in business, finance, engineering or related field
• 10+ years of experience in sales or pre-sales selling enterprise software
• 7+ years of experience leading and building pre-sales teams and developing pre-sales strategies
• Proven experience managing and leading a team
• Detailed understanding of distribution and supply chain management, and healthcare network environments
• Ability to engage with prospective clients, customers, and stakeholders to present ideas, build proposals, and close opportunities
• Proven experience working cross functionally to support sales and technical professionals
• Ability to motivate and engage team members around a shared vision and strategy
• Experience driving innovative and creative solutions to challenges or opportunities
• Strong written and verbal communication skills
• Proficiency in public speaking
• Ability to travel across North America or other locations as needed (~25%)

Asset Qualifications

• Previous experience working in SaaS industries
• Bilingualism (English and French) is a plus but not required

Tecsys is an equal opportunity employer. Accommodation is available for applicants selected for an interview.