Miscellaneous Temp - Clerical Specialist - Vital Records (Health Services)

Position Summary 

Works under general supervision to perform a variety of entry-level clerical/administrative duties that may require the use of limited independent judgment and skill in processing, communicating, creating, and/or maintaining various records, files, and information regarding specific departmental functions. Prefer Spanish speaker 

Pay Grade: 41 

Salary Commensurate with Experience and Education  

Minimum Qualifications 

• Two (2) years of experience in appropriate clerical, bookkeeping, data processing, or statistical work; and a high school diploma or possess a GED; OR 

• One (1) year of appropriate clerical, bookkeeping, data processing, or statistical work; and one (1) year of college study (30 semester hours or 36 quarters) from an accredited college or university. 

• Bilingual with the ability to speak and write fluently in English and Spanish is preferred.  

• PROOF OF EDUCATION, TRAINING, AND/OR EXPERIENCE IS REQUIRED. 

Duties and Responsibilities 

• Processes, enters, and maintains vital records data, applications, registrations, permits, licenses, and related documents in accordance with established procedures. 

• Greets customers and responds to inquiries by telephone or in person regarding departmental services, policies, procedures, and records requests. 

• Reviews, verifies, and processes records, reports, and documents for accuracy, completeness, and compliance with applicable requirements. 

• Collects, processes, and records fees for department-specific services, including maintaining and balancing the cash drawer when applicable. 

• Issues or mails authorized vital records documents and related materials as required. 

• Prepares correspondence, memoranda, reports, and other clerical documents for review and approval. 

• Maintains files, control records, and standard reports using data from various sources. 

• Operates office equipment and assists other clerical staff in completing daily work assignments. 

• Performs other related duties as required or directed. 

KSAs 

• Knowledge of modern office practices, procedures, and equipment; skilled at operating office equipment. 

• Knowledge of Business English and math. 

• Knowledge of basic cash-handling procedures and recordkeeping practices. 

• Ability to communicate effectively with diverse populations, including individuals with limited English proficiency. 

• Ability to plan, organize, and maintain an even flow of work. 

• Ability to express ideas clearly, concisely, and effectively, verbally and in writing. 

• Ability to resolve problematic situations.  

• Proficient in Microsoft Office (Word and Excel) and County application software. 

Special Requirements 

• Must possess strong customer service and interpersonal communication skills. 

• May be required to handle and process cash payments.  

• Must be able to work at multiple locations as required. 

• Work may require attendance at meetings and activities on weekends and/or after regular business hours. 

• Bilingual with the ability to speak and write fluently in English and Spanish preferred.  

Disclaimer 

This position is subject to a background check for any convictions that have a substantial relationsh