Business Systems Analyst - Temp

CooperVision, a division of CooperCompanies (NASDAQ:COO), is one of the world’s leading manufacturers of soft contact lenses. The Company produces a full array of daily disposable, two-week and monthly contact lenses, all featuring advanced materials and optics. CooperVision has a strong heritage of solving the toughest vision challenges such as astigmatism, presbyopia and childhood myopia; and offers the most complete collection of spherical, toric and multifocal products available. Through a combination of innovative products and focused practitioner support, the company brings a refreshing perspective to the marketplace, creating real advantages for customers and wearers. For more information, visit www.coopervision.com

Scope: 

Responsible for maintaining the organization’s software and business systems. The business systems analyst works closely with business unit leaders and stakeholders to understand business and client requirements and implements software and processes to meet those needs.

Job Summary:

Responsible for ensuring software integrations and changes meet functional requirements, system compliance, and interface specifications. With minimal supervision, works with stakeholders to translate business needs and issues into actionable requirements. Applies business process knowledge and strong analytical and problem-solving skills to maximize the use of business systems.

Essential Functions & Accountabilities:

• Authors change management documentation in accordance with the company’s quality management system including functional requirements, risk assessments, and validation reports; drafts comprehensive test plans to discover defects, errors, configuration issues, and functionality flaws.
• Translates business requirements into software development features; works directly with software developers to ensure clarity on the conditions of acceptance.
• With guidance, performs system administration activities including application setup, configuration, and maintenance.
• Ensures software integrations, changes, and configuration updates meet quality and organizational standards, adhere to business requirements, and decrease or eliminate risk to process and product; submits and obtains approval on final software testing activities; actively participates in performance qualification activities to support the commercial distribution of product.
• Works directly with business unit leaders, senior leadership, and cross-functional/site teams to establish business systems project timelines and expectations; provides updates and manages applicable change orders through to completion.
• Assists in troubleshooting and resolving intermediate to complex systems issues; provides after-hours support based on a predefined on-call schedule.

CooperVision’s management team is committed to the development of and implementation of the quality management system and maintaining its effectiveness by communicating to the organization the importance of meeting customer as well as statutory and regulatory requirements.

Travel Requirements:

This position may require local or global travel as needed, less than 5%

Knowledge, Skills and Abilities:

• Strong written, oral, and interpersonal communication skills.
• Ability to communicate effectively with mid-level management.
• Self-motivated, self-directed, and attentive to detail.
• Excellent time management skills: able to effectively manage multiple tasks simultaneously and adapt to a fast and dynamic environment
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Excellent analytical and problem-solving skills with the ability to resolves simple to complex system problems in creative ways.
• Ability to effectively translate between functional and technical teams 
• Ability to draft succinct and clear end-user and technical documentation.
• Adept at providing training to employees of varying skill level
• Experience working with and integrating global ERP and MES systems 
• Familiarity working in an agile software development environment
• Intermediate SQL skills:  ability to effectively execute SQL queries, read through procedural code, and complete database table updates.
• Ability to produce exceptional quality output.

Work Environment:

• Normal office environment.
• Light physical effort necessary to perform the job. 
• Extended periods of sitting and using a computer. 
• Travel may be req