Receptionist - Office & Administration Specialist Intermediate

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).

Working Title:

Receptionist - Office & Administration Specialist Intermediate

Institution:

Hennepin Technical College

Classification Title:

Office & Admin Specialist Int

Bargaining Unit / Union:

206: AFSCME - Clerical and Office

City:

Brooklyn Park

FLSA:

Non Job Exempt

Full Time / Part Time:

Full time

Employment Condition:

Classified - Unlimited

Salary Range:

$20.76 - $29.22

Job Description

Serve as receptionist and perform office service duties at the Brooklyn Park Law Enforcement & Criminal Justice Education Center.

Salary Range:

$20.76 ($43,347) - $29.22 ($61,011) USD

Minimum Qualifications

• Two (2) years of Customer Service Skills: Skill in customer service to provide prompt, courteous and accurate information to customers in person, on the phone and through email and other written correspondence; promptly respond to customer/co-worker inquiries about registrations, programs, data, etc.; provide assistance/guidance to customers/co-workers on resolving difficult or complex issues.
• Data Entry: Skill in data entry sufficient to maintain accurate student records and reports; compile, sort and verify data accuracy
• English: Knowledge of English sufficient to fluently speak, read, understand and respond to a variety of written and spoken communications, such as customer questions, detailed instructions, and procedures, data reports.
• Word Processing: Skill in word processing sufficient to use the software, such as Microsoft Word, to prepare and format letters, memos and reports and ability to check completed work for spelling, grammar, punctuation, and formatting.
• Spreadsheets: Skill in using spreadsheet software applications, such as Microsoft Excel, Access, to enter, compile, store and retrieve data in a variety of reports.
• Math: Knowledge of math sufficient to add, subtract, multiply and divide whole numbers, fractions, decimals, calculate percentages and use simple formulas and ability to compare the prices of items or groups of items.

Preferred Qualification 

• Knowledge and familiarity with MN POST requirements, processes.
• Ability to gain acceptance for ideas in order to accomplish tasks.
• Knowledge of ISRS & Lumens systems and various software programs.
• Skills in communications and interpersonal relations sufficient to provide information to staff, students and the general public.
• Highly organized and detail-oriented to maintain integrity in the student information system.
• Ability to work with others in a team setting to accomplish tasks.
• Ability to establish work priorities and ensure completion.

Other Requirements

Hennepin Technical College is currently unable to sponsor work visas or green card applications due to regulatory complexity, budget constraints, and alignment with our current hiring strategy. Applicant must be legally authorized to work in the US at the start of employment. 

Work Shift (Hours / Days of work)

Day Shift - Full-Time

Telework (Yes/No)

Yes - Hybrid

About

Founded in 1972, Hennepin Technical College is the largest technical college in Minnesota. With campuses in Brooklyn Park and Eden Prairie, Hennepin Technical College has a diverse student population of more than 9,500 and offers degree and non-degree coursework in over 45 programs. Achieving a 99% job placement rate within its network of industry partners, Hennepin Technical College prepares students for in-demand and high-paying employment opportunities Hennepin Technical College is a member of Minnesota State, which includes 30 community and technical colleges and seven state universities serving approximately 400,000 students. It is the fourth-largest system of two-year colleges and four-year universities in the United States.

Hennepin Technical College with campuses in Brooklyn Park and Eden Prairie is a member of the Minnesota State Colleges and Universities System. The college is strategically positioned to meet the economic and workforce development needs of business and industry throughout Minnesota. Hennepin Technical College faculty and staff are committed to preparing students to be successful in obtaining the education and skills that can result in employment and a career. Curriculum is industry validated and delivered in an environment that emulates the work setting. Students receive a