Community Manager [Multi-Site]

Description

Now Hiring: Community Manager (3 Apartment Communities) 

Are you a people-person with a passion for creating vibrant, welcoming communities? Do you love juggling variety, building relationships, and turning apartment living into a true home experience? If so, we want YOU as our next Community Manager overseeing three dynamic apartment communities!

About the Role

As our Community Manager, you’ll be the heart and soul of three apartment complexes—leading daily operations, inspiring your team, and creating exceptional resident experiences. No two days are the same, and that’s exactly how you like it.

You’ll balance strategy with hands-on leadership, blending customer service, operations, and community-building into one exciting role.

What You’ll Do

• Serve as the primary leader for three apartment communities
   
• Build strong relationships with residents, vendors, and onsite teams
   
• Oversee leasing, renewals, and resident satisfaction initiatives
   
• Manage budgets, financial performance, and reporting
   
• Ensure properties shine—curb appeal, maintenance standards, and compliance
   
• Lead, coach, and motivate onsite staff to reach their full potential
   

What We’re Looking For

• Experience in Property Management is required
   
• Affordable Housing program experience preferred (LIHTC, Section 42, etc.)
   
• A customer-first mindset with a knack for problem-solving
   
• Ability to thrive in a fast-paced, multi-community environment
   
• Tech-savvy and comfortable with property management software
   
• A positive, proactive attitude that energizes teams and residents alike
   

Why You’ll Love Working With Us

• Opportunity to make a real impact across multiple communities
   
• Competitive pay and benefits
   
• Supportive leadership and room for growth
   
• A role that blends autonomy, creativity, and leadership
   
• A chance to turn apartment complexes into places people love to live
   

Ready to Make Communities Thrive?

If you’re excited by the idea of leading, connecting, and creating exceptional living experiences across three communities, we’d love to meet you.

Apply today and help us build communities—not just apartments.

ACC offers competitive pay, benefits (medical, dental, vision, STD/LTD/Life), 401K, paid time off, & bonus opportunities! 

Essential Duties

• Ensure complexes and vacancies are ready for showings and move-in dates.
• Effectively communicate property features and amenities to all prospects.
• Answer questions to all prospects and potential applicants in a timely manner.
• Conduct showings of vacant units to all interested prospects.
• Greet all walk-in traffic during open office hours and attend to all needs, questions, or complaints.
• Address resident concerns and all maintenance requests in a timely manner.
• Process all paperwork in accordance with company policies and Fair Housing requirements for new applicants, recertifications, and renewals.
• Generate, distribute, and monitor renewal notices and follow up accordingly.
• Coordinate and process all lease paperwork for all move in and move outs.
• Collect payment of rent according to company procedures and policies.
• Handle and process all delinquency matters and reporting as need be.
• Maintain strong resident relations while continuing to enact company and community policies.
• Lead all resident relations matters or concerns that are presented in a timely manner.
• Maintain relationships with all vendors, suppliers, and professionals servicing the company and/or property.
• Record and document all resident correspondence as appropriate.
• Report and document all accident and emergency situations in a timely manner.
• Maintain all resident files and any confidential information in a secured area in compliance with company policies and the fair housing law.
• Maintain all maintenance files and binders, accounting records, budget and marketing binders in a safe and secured area.
• Oversee and supervise all maintenance activity of employees and independent contractors.
• Manage all on-site property employees with providing proper training, guidance, and coaching.
• Make recommendations and assist with marketing efforts to ensure effective and creative strategy implementation.
• Understand, maintain, and stay up to date on assigned property(s) description and classific