Director, Background Investigations Team

Location: Cleveland, Palo Alto, Sacramento, San Diego, San Francisco, San Jose, Irvine, Los Angeles, Denver, Stamford, Hartford, Orlando, Miami, Jacksonville, Tallahassee, Tampa, Atlanta, Indianapolis, Des Moines, Kansas City, Wichita, Louisville, New Orleans, Baltimore, Boston, Detroit, Minneapolis, St. Louis, Hoboken, Iselin, Buffalo, New York, Rochester, Chicago, Columbus, Portland, Pittsburgh, Philadelphia, Providence, Greenville, Nashville, Memphis, Houston, San Antonio, Austin, Salt Lake City, McLean, Richmond, Seattle, Milwaukee, Washington, Dallas, Charlotte

 

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Director, Background Investigations Team

The Director, Background Investigation Team, develops, oversees, and enhances Ernst & Young's (EY) internal investigative background and due diligence programs with the objective of screening prospective clients and for client continuance, and/or employment related background investigations.  The employment related background investigations involve a wide range of processes, including prospective job candidates, onboard employees serving on client engagements or being considered for promotion, and other internal investigations. This requires developing strong trust-based relationships with numerous internal stakeholders, including business teams, Recruiting, Talent, General Counsel’s Office (GCO), and other Risk Management teams.

 

The opportunity

The Director overseas a team of six employees and must build and maintain outstanding relationships with external and internal vendors, who perform the investigations and are critical to the Firm’s overall risk mitigation efforts.

 

The Director maintains first line responsibility for compliance with applicable federal and local laws relating to employment-based background investigations.  As the Firm’s subject matter expert on background investigations, the Director also plays a role in advising GCO and business teams on agreements pertaining to client required background investigations of client serving personnel. The Director is regularly consulted by senior executives in the Firm for their expertise in EY employee background screening requirements and related risk mitigation strategies, as well as resolving issues necessary to make informed decisions in the client selection and retention and/or employment selection processes.  

 

Your key responsibilities

• Responsible for the day-to-day operations and management of the Background Investigations Team.
• Responsibilities for delegating tasks, training, assessing performance and providing feedback for others on the team.
• Directs/manages the firm's policy for the investigation of experienced hires, early career recruits, and PPMD promotion candidates, providing input/guidance to decision makers on these matters.
• Directs/manages the firm's process for the investigation of prospective clients and existing client continuations, providing input/guidance to decision makers on matters relating to client acceptance.
• Provides input/guidance on client required background investigations of client serving personnel.
• Responsible for managing the contracts, relationships and services of multiple external background investigation vendors supporting employment-based investigations and an internal vendor supporting client due diligence investigations, focusing on fiscal efficiency and performance management.
• Provides subject matter expertise to firm leadership and key internal teams/stakeholders with respect to the scope of background investigations, the adjudication of results, and the risk mitigation decision making process.  
• In collaboration with the General Counsel’s Office, provides first line of responsibility for compliance with federal laws, including the Fair Credit Reporting Act (FCRA) and applicable local laws for employment background investigations, including the legally required Adverse Action processes.  
• Collaborates with Recruiting/Talent and other internal teams across the business on technology platforms and other processes necessary to perform efficient and compliant background investigations.

 

Skills and attributes for success

• Extensive investigatory skills and/or expereince preforming and adjudicating background investigations.