Senior Technical Program Manager, Marketing Localization

Job Description:

At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we’ve tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money, ensuring true peace of mind. Whether it’s supporting loved ones back home, growing a business across continents, or pursuing new opportunities abroad, we’re not just here to move money - we’re here to move our global customers forward. We’re looking for builders, reimaginers, and global thinkers who want to work at the intersection of technology, trust, and transformation. If that’s you and you’re ready to do the most meaningful work of your career - we invite you to join over 2,800 passionate Remitlians worldwide who are united by our vision to transform lives with trusted financial services that transcend borders.

About the Role:

Remitly is a uniquely global company, serving millions of customers who speak many different languages, regardless of the country they live in. The Localization and Internationalization team works to ensure that Remitly’s products are tailored for all customers both culturally and linguistically across the entire customer journey. We’re looking for a seasoned expert to drive our efforts to expand and scale localization across marketing channels and raise the quality of customer experience in all current and future languages and markets. As a Senior Technical Program Manager, Marketing Localization, you’ll partner closely with global marketing and business management teams to implement scalable solutions and workflows. This is a highly cross-functional, impactful role with the opportunity to shape the strategy for a fast-growing program.

You Will:

• Own marketing localization workflows and translation quality, ensuring all content is culturally-resonant and linguistically-appropriate

• Support marketing organization to implement process and vendor solutions for global multimedia content (transcreation, video, audio, voiceover, OST, etc.)

• Build and own multilingual SEO strategy

• Drive tools strategy, workflows, and automation to support continuous localization pipelines within internal systems, including via AI-powered solutions

• Use data and analytical approaches to inform prioritization and drive impact

• Dive deep into areas of friction for customers and work relentlessly to solve them

• Manage budget and strengthen relationships with vendors and tool suppliers

• Lead strategic planning to align with business goals: roadmap, language strategy

• Develop resources to increase company and org-wide awareness and education

You Have:

• 6+ years of experience in localization program management, including tech stack management

• 3+ years of experience working directly in marketing localization on the client-side

• Proven track record of launching new campaigns, products, and features internationally

• High proficiency with translation management systems, integrations, testing, and overall localization and content tech stacks

• Working knowledge of internationalization requirements and frameworks, including prior success driving solutions for localizability issues

• Exceptional stakeholder relationship skills while managing a portfolio of end-to-end concurrent programs

• Ability to work with significant ambiguity, while making difficult tradeoffs between short-term outcomes and long-term impact

• Nice to have: Solid understanding of one or more of these languages: Spanish, French, Portuguese, Simplified Chinese, German, or Vietnamese

Compensation Details. The starting base salary range for this position is typically $144,000-$180,000. In the U.S., Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role.
 

Our Benefits:

• Flexible paid time off

• Health, dental, and vision + 401k plan with company matching

• Paid parental, medical, military and family care leave

• Mental Health & Family Forming Benefits

• Employee