Field Services Workforce Planning Analyst

DLB Associates is a premier engineering and consulting firm specializing in innovative, mission-critical solutions across hyperscale data centers, advanced infrastructure, and high-performance building systems. With over four decades of expertise, we partner with some of the world’s most influential companies to design and optimize environments that demand precision, scalability, and resilience.

Join us and be part of a team where your voice matters, your work makes an impact, and your growth is a shared priority.

Position Title: Field Services Operations Specialist

Position Location: Remote - work from anywhere in the United States. Must be located near a major airport.

Travel Requirements: Up to 15% domestic travel. Must have a valid driver’s license and ability to rent vehicles.

JOB SUMMARY

The Field Services Workforce & Reporting Analyst supports the Field Services Operations function with a primary focus on workforce analytics, staffing visibility, dashboard development, forecasting support, and recurring manpower reporting. This role provides direct analytical support to the FS Associate Director - Ops & Personnel by converting workforce data into clear, actionable reporting that supports leadership decision-making across Field Services programs.

This person partners closely with Field Services Operations leadership, program-level stakeholders, recruiting, HR, and internal operations partners to maintain accurate headcount data, validate staffing inputs, identify trends, and improve visibility into current and projected manpower needs. The role is intended to strengthen the department’s ability to understand active headcount, open requisitions, pending starts, future demand, utilization indicators, and staffing risks across programs.

The Field Services Workforce & Reporting Analyst will be responsible for maintaining reliable reporting routines, improving data quality, documenting assumptions, and helping standardize the way workforce information is collected, analyzed, and presented. This person will communicate and operate in line with organizational goals and values, departmental objectives, and the priorities established by Field Services Operations leadership.

The Field Services Workforce Planning Analyst will receive limited direction on day-to-day work and general instruction on new projects, tasks or assignments. Will execute and assist team leadership on projects, tasks or assignments of complex scope. Will work independently or under limited supervision.

The Field Services Workforce Planning Analyst will receive little instruction on day-to-day work, general instructions on new assignments

This person will communicate and operate in line with organizational goals and values, as well as departmental objectives.

ESSENTIAL FUNCTIONS

Workforce Analytics & Forecasting Support (35%)

• Support development, maintenance, and continuous improvement of workforce planning tools, forecasting models, staffing summaries, and manpower tracking files
• Analyze staffing trends, headcount changes, projected starts, open needs, attrition signals, and program-level demand inputs to support near- and long-term planning
• Prepare summaries comparing current staffing, pending starts, approved requisitions, and projected program needs for FS Associate Director and leadership review
• Support probability-weighted forecasting, planned versus active headcount views, and other workforce planning calculations as directed by Field Services Operations leadership
• Identify potential staffing gaps, data inconsistencies, reporting conflicts, and trend-based risks; elevate findings with clear supporting information

Reporting & Dashboard Development (35%)

• Build, maintain, and refine dashboards, scorecards, Excel workbooks, Smartsheet reports, and recurring workforce reporting packages for leadership review
• Improve visibility into active headcount, pending starts, open requisitions, projected demand, staffing gaps, and workforce movement across Field Services programs
• Prepare weekly, monthly, quarterly, and annual workforce reports that support executive updates, program reviews, recruiting discussions, and operating cadences
• Convert raw staffing data into clear business insights, vis