Associate, Operations & Council Support

About Us

Girl Scouts of the USA

Founded in 1912, Girl Scouts of the USA (GSUSA) is the preeminent leadership development organization for girls and the leading authority on their healthy development. Millions of Girl Scout alums across the country and the world have gone on to achieve incredible things and make a tremendous impact in fields ranging from public policy, medicine, journalism, and athletics to international relations, science, technology, art, and entertainment. 

As a mission-driven organization, Girl Scouts of the USA champions girls as they explore their worlds, try new things, and develop the courage, confidence, and character to make the world a better place. From stargazing during a first overnight camping trip to building robots, navigating a rocky hiking trail, working together on a community project, and learning about the importance of environmental stewardship, Girl Scouts of all backgrounds and abilities can unapologetically be themselves as they rise to meet new challenges and discover the issues that matter most to them. Along the way they learn the power of friendship, connection, and teamwork. 

Girl Scouts are doers, innovators, problem-solvers, creators, and dreamers, and the GSUSA team is here to center, support, and inspire them, working with 111 local councils across the country and USA Girl Scouts Overseas to deliver our life-changing Girl Scout Leadership Experience.

 

You Will

The Program Office supports the Movement by developing inclusive, innovative, and relevant national programs that fulfill the Girl Scout mission, The teams in this community are responsible for the full lifecycle management of national programs for both youth and adult members. This includes stewardship of the facilitator / volunteer experience, as well as the end-to-end girl experience. The work of this office drives Girl Scout Leadership Experience outcomes that build girls of courage, confidence and character who make the world a better place across existing and evolving delivery models. Work includes including development and publication of program content across content areas including outdoor, life skills, entrepreneurship, STEM, global citizenship, travel, and leadership awards; cultivation of national program partnerships; and adult support and training. The teams work closely with all other GSUSA communities to bring an exceptional experience to our members and to ensure a vibrant, sustainably growing movement offering inclusive, innovative programs and partnerships.

 

POSITION SUMMARY

The Associate, Program Operations & Council Support supports business functions of the Program Office ensuring key projects and processes are carried out efficiently in support of the team’s goals. The Associate is responsible for managing the operations of the department’s council and member advisory groups.  In partnership with the Sr. Director, Planning & Operations, the Associate supports the Program Team in meeting project goals and deadlines, in collecting information that may require partnership across large cross functional teams and ensuring that key milestones are communicated and managed appropriately.

 

ESSENTIAL RESPONSIBILITIES - Primary duties of the position

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

• Manage advisory group operations by working with committee leads to build agendas, prepare presentation decks/materials, maintain files, and document notes and actions related advisory group engagement
• Support departmental operations by managing the collection, organization, and synthesis of inputs related to building and monitoring departmental goals, budget, and KPIs
• Develop project plans, dashboards, and reports to support department work planning, prioritization, and performance tracking
• Partner with cross-functional teams across the organization as driven by the needs of the business

 

 

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

 

 

REQUIRED COMPETENCIES

Administrative coordination duties or may support Executive Team with confidential, administrative support; Individual Contributors who may have responsibility for projects or processes and who are still developing.

 

Project management skills: ability to project plan and manage details on multiple projects simultaneously

• Communication skills: ability to communicate clearly and concisely, both written and verbal, to multiple audiences
• Interpersonal skills: