Legal Case Specialist

Summary

The Wikimedia Foundation is looking for a Legal Case Specialist to join our dynamic Legal Department. This is a non-attorney position, reporting to the Tech Law Program Manager. As the Legal Case Specialist, you will be responsible for analyzing, responding to, or triaging a variety of legal requests and demands received by the Wikimedia Foundation from around the world, including issues related to defamation and free expression, privacy, and intellectual property. You will coordinate with Foundation attorneys, members of the Trust & Safety team, and members of the volunteer editor communities to solve legal issues. You will also play a role in data gathering, drafting, and publication of our bi-annual Transparency Reports that are based on these incoming requests. Additionally, you will be embedded in the team working specifically on compliance with technology regulations, including the EU Digital Services Act, to assist with ongoing requirements including annual audits regarding our internal complaint handling, and implementation of audit recommendations. As part of your work, you will communicate with various outside parties including attorneys, volunteers, vendors, and members of the public.

You are responsible for:

• Analyzing and responding to legal requests and demands received by the Wikimedia Foundation.
• Tracking, prioritizing, and escalating relevant cases to Wikimedia Foundation attorneys or Trust & Safety Specialists.
• Thinking holistically about legal workflows and identifying areas for improvement.
• Running reports, analyzing data, and drafting content for bi-annual Transparency Reports.
• Assisting with technology regulatory compliance; including liaising across departments to gather information and documentation for annual audits, and assisting with the implementation of audit recommendations.
• Cross training on and assisting with other legal affairs workflows as needed.

Skills and Experience:

• Ability to categorize and prioritize multiple projects and tasks including legal cases and regulatory obligations 
• Willingness and ability to craft clear, thoughtful, and timely communications with attorneys, members of the Wikimedia communities, and the general public
• Data analysis, report generation, and content writing skills
• Strategic thinking 
• Project management
• High level of collaboration

Qualities that are important to us:

• Familiarity with Wikimedia community structures and editorial processes
• Skill and familiarity with Zendesk or similar customer support software
• Skill and familiarity with Asana or similar project management software
• Experience with legal and/or compliance workflows

Additionally, we’d love it if you have:

• Proficiency or fluency in languages in addition to English. German would be particularly helpful.
• Skill and familiarity with wikitext writing and markup

About the Wikimedia Foundation

The Wikimedia Foundation is the nonprofit organization that operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge freely. We host Wikipedia and the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. 

The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive donations from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protec