Sr. Delivery Manager

Transforming the Future of Enterprise Planning

At o9, our mission is to be the Most Value-Creating Platform for enterprises by transforming decision-making through our AI-first approach. By integrating siloed planning capabilities and capturing millions—even billions—in value leakage, we help businesses plan smarter and faster.

This not only enhances operational efficiency but also reduces waste, leading to better outcomes for both businesses and the planet. Global leaders like Google, PepsiCo, Walmart, T-Mobile, AB InBev, and Starbucks trust o9 to optimize their supply chains.

Sr. Delivery Manager

At o9, we invest in people. We seek talented, driven individuals to power our transformative approach. You’ll thrive in a dynamic, supportive environment, growing while making a real impact.

What you’ll do for us 

• Manage all aspects of the project including budget, timeline, and scope Proactively communicate any changes to the budget, timeline and scope Creates and execute project plan.

• Revises project plan as appropriate to meet changing needs and requirements

• Identifies project resource requirements

• Provide regular project communication and status reporting

• Manages day-to-day operational aspects of a project including on-boarding, roll-off, compliance with all policies and procedure, security, travel expenses

• Review invoices and ensure they are accurate and paid in a timely manner

• Establishes strong relationship with the customer across all departments

• Manage scope and make trade-off recommendations between scope, timeline and budget

• Ensure the right focus and balance between tactical and strategic objectives of the project

• Track deliverables and ensure sign-off from all agreed upon stakeholders

• Document, monitor and mitigate risk related to all aspects of the project including scope, timelines, user acceptance, user adoption and business value

• Work closely with the entire program team (customer, vendor, partner and o9) to create, monitor and resolve project and people issues

• Manage project quality and assist with periodic project quality reviews

• Work towards enhancing customer’s perception of value that o9 brings to the table

• Explore new business opportunities and develop them in close partnership with o9 Client Manager

• Manage project escalations in a timely and effective manner

• Generates Statements of Work and customer proposal documents for any incremental work

• Conducts performance reviews and provide guidance, feedback, coaching, mentoring and developmental experiences to junior members of the team

• Assesses project performance and document lessons learned to increase institutional knowledge.

• Ensures project team adheres to o9 methodologies and quality standards.

What you’ll have

Experience: 

• A minimum of 5 years professional experience managing supply chain transformation, digital transformation, or other large scale end-to-end technology transformations driving business value for the end customer.

• A minimum of 8 or more years in a customer-facing role.

• Experience managing large teams in different time zones as a project manager.

• Experience working and collaborating cross functionally with Client Management, DevOps, Customer Success, Product Management, Sales & Legal teams.

• Education: Bachelor’s or higher degree in supply chain, operations research, industrial engineering, production engineering, or a related field of study; Masters Preferred.

Skills:

• Knowledge of the planning process in the manufacturing industry particularly in customer-facing supply chain solutions with a global brand.

• Experience with enterprise application deployment (e.g.  SAS, Oracle, SAP, JDA).

• Proficiency in agile project management tools such as Jira, Smartsheet, MS Project, ADO, Asana or ClickUp

• Proficiency in core productivity applications such as Word, Excel, PowerPoint, Outlook

• Basic knowledge of generally availab