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Job Details

Summary: 

Individuals in the Business Analysis role are responsible for serving as a liaison between the business community and the IT organization to support activities related to serialization and the Drug Supply Chain Security Act (DSCSA, FDA). 

They collect, analyze, develop, document, and communicate business requirements and support user testing to achieve business goals. Business Analysts continually seek opportunities to increase customer satisfaction, deepen client relationships, and effectively manage customer expectations. Based on the breadth and depth of understanding of business needs and processes, they collaborate with IT professionals as well as other internal business groups to determine if solutions currently exist (internally or externally) or whether new solutions are feasible. They take a broad perspective to determine how such solutions will impact existing work processes and systems, and how to manage the integration. Business Analysis professionals are responsible for proactively identifying opportunities that impact corporate business strategies and performance. Business Analysis professionals educate project team members on business unit goals and objectives and educate the business on serialization onboarding, integration, and processes. They also display innovation in identifying, proposing, and overseeing the execution of business solutions. Through adaptable communication skills and the ability to translate between technical and business language, they work collaboratively, negotiating requirements across multiple groups.  Strong leadership, relationship management, interpersonal, negotiation and communication skills are also required. Business Analysts work with business partners within one or more business processes to align technology solutions with business strategies as they relate to DSCSA. They support one or more moderately complex business processes. They serve as a team member. 

Primary Duties and Responsibilities:

• Primarily supports the Drug Supply Chain and Security Act (DSCSA) team with client and customer onboardings as well as other related Business Solutions initiatives  

• Establishes and maintains relationships across the internal IT organization to provide effective solutions associated with the DSCSA requirements 

• Conducts data gathering and analysis to understand business strategy requirements 

• Provides input from a business process perspective 

• Develops, writes, and communicates business requirements and functional specifications for the implementation of business solutions 

• May analyze customers’ operations to understand their strengths and weaknesses to determine opportunities for improvement 

• Documents current business processes and models 

• May assist in the bu