Sr. Manager, Test Engineering

Who are we looking for?

Choice Hotels has an exciting new opportunity as our Sr. Manager, Testing Engineering in the SkyTouch Technology division. SkyTouch Technology is an independently operated division of Choice Hotels that provides the most widely used cloud-based (SaaS) hotel property management system. As a key member of our SkyTouch Technology division, you lead a specialized, cross-functional team driving the strategy, execution, and continuous improvement of testing practices across multiple engineering domains.

In this role you will own the vision and direction of test enablement, serving as a key partner to DevOps, Product, Engineering leadership, and external vendors to promote scalable, reliable, and high-quality testing practices across the software development lifecycle. With a laser focus on building, evolving, and scaling Automation Test Frameworks (ATF), you’ll drive the automation strategies that fuel delivery velocity and system reliability.

This isn’t just about test coverage. It’s about engineering resilient, flexible, and efficient automation systems that accelerate feedback loops and reduce escaped defects. You’ll lead a high-performing team of Automated Test and Performance Engineers, guiding not only how we test, but how we think about test design, observability, and execution at scale.

Are you transformational testing leader who’s passionate about automation frameworks, skilled at mentoring others in modern test engineering practices, and excited to build the future of test enablement practices at scale? The #SkysTheLimit when you #MakeItYourChoice! We encourage you to apply today!

Your Responsibilities

Leadership & Vision

• Define and drive the strategic direction of the Test Enablement strategy aligned with quality and business goals.
• Build a culture of ownership, continuous improvement, innovation, and cross-functional collaboration.
• Promote curiosity, experimentation, and creative problem-solving.
• Lead adoption of modern tools and trends through pilots and thought leadership.

Team Management & Development

• Lead, mentor, and develop a team of Sr. QAs, Automation Test Framework (ATF) SMEs, and Performance Test Engineers.
• Own hiring, onboarding, and performance management for the team.
• Foster a coaching culture that promotes growth, autonomy, and innovation.

Cross-Functional Partnership

• Collaborate with Engineering Managers across domains to ensure alignment on testing practices and quality expectations.
• Work closely with DevOps, Product Management, and third-party vendors to integrate quality across the SDLC.
• Influence stakeholders to adopt best practices in performance, regression, chaos, and black-box testing.

Enablement & Standardization

• Standardize and scale cross-domain testing practices and frameworks across teams.
• Ensure continuous performance testing and proactive defect identification pre-release.
• Drive adoption of test automation within CI/CD pipelines to accelerate feedback loops.

Training & Best Practices

• Build and deliver effective training programs on test strategy, tools, and practices.
• Promote tool utilization, process adoption, and knowledge sharing across teams.

Metrics & Continuous Improvement

• Track and improve KPIs such as test coverage, automation rates, escaped defects, and tool adoption.
• Analyze quality metrics to identify gaps, make data-driven decisions, and present recommendations to senior leadership.

Your Experience, Skills & Competencies                              

Education

• Bachelor's degree in Computer Science, Engineering, or a related technical field.

Experience

• 8+ years of experience in software quality assurance or testing.
• 3+ years of experience leading QA or Test Enablement teams in a SaaS or enterprise environment.
• Proven success driving test automation, performance testing, and quality strategy at scale.

Technical Expertise

• Selenium: 5+ years - test automation frameworks, CI/CD integration.
• JMeter: 4+ years - performance and load testing at scale.
• Java: 5+ years - for automation and framework customization.
• AppDynamics/OpenSearch: 3+ years - monitoring and analyzing performance metrics.
• AWS: 3+ years - familiarity with cloud-native testing and infrastructure.
• qTest & Jira/Atlassian experience is preferred.

Skills & Competencies

• Strong strategic thinking and planning skills with a bias for action.
• Excellent interpers