Warehouse Project Associate

 

 

Who is Trace3?

Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate.

Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it!

Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco.  

Ready to discover the possibilities that live in technology?

 

Come Join Us!

Street-Smart - Thriving in Dynamic Times

We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems.

Juice - The “Stuff” it takes to be a Needle Mover

We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like.

Teamwork - Humble, Hungry and Smart

We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us.

 

About the Role:

The Warehouse Project Associate will work closely with internal Trace3 teams to coordinate the processing of integration and inventory-based opportunities.  This includes technical, sales, warehouse, and purchasing teams, amongst others.  The primary function is to ensure the warehouse-led orders meet customer expectations for fulfillment and on-time delivery.   Strong emphasis on meeting customer deadlines, identifying any issues, communicating timeliness or gaps in fulfillment is a must. Striving to help Trace3 exceed customer expectations.

What You’ll Do:

• Support sales teams with modifications of sales orders (i.e PN#, SN#, Ship date, status changes) to ensure orders and projects are on time.
• Identify issues that will impact order and make appropriate corrections as needed, communicate timeliness,  anyimpact with sales, product management, order management, and technical teams.
• Establish ship dates based on inventory and service bandwidth.
• Fulfillment of integration and logistics SKUs in NetSuite.
• Owns fulfillments of all warehouses, integration and logistics services. 
• Facilitate warranty repairs under manufacture warranty.
• Thorough understanding of internal process relating to inventory and warehouse-based orders to advise sales reps, purchasing, order management, and receiving throughout the fulfillment process.
• Develop a strong understanding of internal NetSuite systems and processes as needed to perform duties.
• Communicate with vendors and internal teams to ensure sales orders ship on time
• Work with distributors and internal teams to streamline and improve processes for order fulfillment and timeliness.
• Clear understanding of how various Trace3 departments (Sales ops, warehouse, sales, AP/AR) collaborate through the entire fulfillment process.
• Contribute to the team effort.
• Develop and recommend strategies to improve business processes and customer outcomes.
• Ensure proper use and fulfillment of Integration and logistics SKU’s.
• Perform other duties as assigned

 

Qualifications & Interests:

 

• 5+ years’ experience in a sales environment or similar role is required
• Minimum associate degree (A. A.) or equivalent from two-year College or technical school; or at least 3 years of related experience and/or training; or equivalent combination of education and experience.
• Experience with NetSuite is a plus
• Successful track record of filling high-volume requests in a continuing growing environment