RN Patient Care Navigator, Psychiatry and Behavioral Sciences, Dell Medical School

Job Posting Title:

RN Patient Care Navigator, Psychiatry and Behavioral Sciences, Dell Medical School

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Hiring Department:

Department of Psychiatry

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Non-Exempt

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Earliest Start Date:

Nov 12, 2024

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Position Duration:

Expected to Continue Until Aug 31, 2025

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Location:

AUSTIN, TX

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Job Details:

General Notes

This is a federally and state funded position sponsored by the Texas Child Mental Health Care Consortium (TCMHCC). TCMHCC was created by the 86th Texas Legislature to leverage the expertise and capacity of the health-related institutions of higher education to address urgent mental health challenges and improve the mental health care system in this state in relation to children, adolescents, and perinatal women.

The University of Texas Dell Medical School is a Health Research Institute (HRI) for the TCMHCC. UT Health Austin, Dell Medical School administers the Texas Child Mental Health Clinical (TCMHC) programs to provide mental health services to children, adolescents, and perinatal women. The Nurse Case Coordinator will serve as the primary point of contact for patients served at Dell Medical School, Dell Children’s Medical Center, and UT Health Austin and support integration of TCMHC programs, including the Texas Child Health Access Through Telemedicine and the Child and Perinatal Access Networks. TCHATT provides telemedicine or telehealth programs to school districts to help identify and assess the behavioral health needs of children and adolescents and provide access to mental health services. CPAN and PeriPAN provide primary care clinic providers and OBGYNs prompt access to on-call psychiatrists to provide expertise in assessment, treatment, and referrals for pediatric and/or perinatal patients identified as having a mental health challenge.

This position has an end date of 8/31/2025, but may be renewable based upon availability of funding, work performance, and progress toward goals.

Purpose

The Department of Psychiatry and Behavioral Sciences at the Dell Medical School is seeking a highly motivated and compassionate individual to join Dell Medical School as an RN Patient Care Navigator. This position will serve as the primary point of contact throughout the cycle of care for patients served in the Texas Child Mental Health Clinical programs to include collecting vital signs, conducting patient assessments during clinic visits and assisting providers during patient exams.

Responsibilities

• Reviews clinic schedule and assists with appointment scheduling, including communicating with patients, family members, and clinical care team as appropriate. Assists with new patient referrals by gathering necessary information, including appropriate medical records and other critical data. Liaises with the clinical team for clinical review of referrals. Coordinates and processes patient care forms, collaborating with clinical provider(s) to ensure forms are reviewed, completed, and approved. Identifies and addresses potential barriers to care. Coordinates scheduling of appointments and assists with tracking referrals and treatments.

• Works collaboratively with the clinical team to complete patient care tasks within electronic health record (EHR) and updates relevant patient information to maintain an accurate and thorough patient record. Reviews patient clinical progress and coordinates communications to referring, consulting, and primary care physicians. Attends multidisciplinary meetings and huddles to convey the patient's situation and background to the team, provide recommendations, and create a comprehensive discharge plan. Communicates with psychiatrists and other team members to ensure continuity of care, both within the programs and external to the university and hospital.

• Supports and participates in educational and research initiatives in the Texas Child Mental Health Clinical (TCMHC) programs. Identifies and facilitates collaboration and implementation of psychiatry services across TCMHC programs. Participates in continuous quality improvement projects to better serve the patient, family, and healthcare system and improve the quality of service. Participates in critical evaluation of patient care to ensure the program continues to improve and evolve in its care pathways.

• Serves as a patient advocate, providing direction and support to the patient and family, including educating the patient and family members on the treatment and discharge plan. Conduc