Senior Manager, People Analytics & Workforce Strategy

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

The Senior Manager, People Analytics & Workforce Strategy serves as a strategic partner to business leaders and cross‑functional teams to design, lead, and continuously evolve Carrier’s strategic workforce planning program. This role owns workforce demand planning outcomes, translates business strategy into workforce implications, and drives data‑informed decisions to close near‑ and long‑term workforce gaps. 

This Senior Manager plays a critical role in enabling growth, supporting workforce transformation, and ensuring alignment between business strategy, financial plans, and talent capabilities across the enterprise. 

This position can be located anywhere in the United States EST or CST time zones.

Key Responsibilities 

Enterprise Workforce Strategy & Planning 

• Lead the design and execution of enterprise workforce planning strategies aligned to business priorities, growth objectives, and financial plans. 

• Translate business and operating strategies into workforce demand scenarios, highlighting tradeoffs, risks, and implications for leadership decision‑making. 

• Advise senior leaders on workforce capacity, location strategy, talent mix, and skills implications. 

Workforce Analytics, Modeling & Insights 

• Lead workforce demand and supply modeling, including scenario analysis, forecast assumptions, and sensitivity testing. 

• Synthesize complex workforce data into clear, executive‑ready insights and recommendations. 

• Partner with analytics and technology teams to continuously improve dashboards, data quality, and workforce planning tools. 

Cross‑Functional Leadership & Influence 

• Serve as a trusted advisor to senior leaders across HR, Finance, Talent Acquisition, and the business. 

• Drive alignment across functions on workforce assumptions, targets, and execution priorities. 

• Facilitate workforce reviews and decision forums to support timely course correction and risk mitigation. 

Execution, Governance & Change Management 

• Establish governance, standards, and operating rhythms for workforce planning and position management. 

• Lead change management efforts to embed workforce planning into ongoing business and financial processes. 

• Monitor execution of workforce plans and proactively surface risks, dependencies, and mitigation strategies. 

Program Maturity & Continuous Improvement 

• Assess the effectiveness of workforce planning processes and continuously improve methodology, tools, and stakeholder experience. 

• Institutionalize best practices and scale workforce planning capabilities across regions and business units. 

• Develop and execute communication strategies that promote transparency, shared expectations, and progress reporting. 

Required Qualifications 

• Bachelor’s degree

• 7+ years of experience in strategic workforce planning, people analytics, or strategy

Preferred Qualifications 

• Degree in Business, Analytics, Economics, HR, or a related field. 

• Experience partnering closely with Finance, HR, TA, and Business on demand planning and scenario modeling. 

• Experience launching and scaling workforce planning programs or operating models. 

• Background as an analytics or strategy business partner. 

• Experience with workforce planning technologies (e.g., Workday, Adaptive Planning, or similar platforms). 

• Demonstrated ability to ope