Site Director - Watts/Willowbrook Club

Description

The Site Director is responsible for promoting an environment of continuous learning and mission-driven growth with the relentless pursuit of excellence. This individual is a key member of the management team and will be responsible for the development of a comprehensive strategy to increase and/or maintain the Club’s daily attendance by focusing on membership recruitment, retention, and building the Club’s presence in the community. The Site Director will regularly generate reports on programs, personnel, facilities, and general operational functions. The Site Director supervises the Program Coordinator and program staff and is responsible for their overall direction, coordination, and evaluation. This role is accountable for all of the day-to-day operations of their site. 

The Site Director will also play a critical role in the development, execution, and expansion of teen-specific programs, ensuring that teens are meaningfully engaged and prepared for success through targeted programming. This position requires experience managing multiple leaders across varied age groups, with a strong focus on creating age-appropriate experiences that align with the Club’s mission and developmental goals.

JOB RESPONSIBILITIES 

Club Leadership & Culture Development 

• Sets the vision and direction for program operations and initiatives by using data to drive decision-making.  
• Establishes annual membership goals including Other Youth Served (OYS), membership recruitment, Average Daily Attendance (ADA), member retention and attendance. 
• Plans for and ensures that the environment, programs, and services prepare youth for success and programs delivered result in positive outcomes.   
• Provides and ensures that regular performance feedback, counseling, mentoring, training and coaching to include required performance evaluations and goal setting processes are being completed for all Club staff. 
• Serves as the ambassador for the organizational culture, ensuring that the Club’s mission, vision, and values are upheld and embedded in all aspects of the program. 
• Provides leadership and supervision to Program Coordinators and Lead staff across age groups, with attention to aligning program goals across developmental stages (elementary, middle school, and teens).
• Drives the implementation and continuous improvement of teen programs, including outreach, participation, quality, and retention strategies.

Community Relations and Collaborative Partnership 

• Attends relevant community and school meetings; participate in local councils, roundtables, committees, and other collaborative opportunities. 
• Establishes and maintains purposeful and positive relationships with members, parents, staff, community service providers, and community stakeholders.   
• Resolves conflicts, disputes and/or concerns of staff, Club members, volunteers, and/or parents. 
• Oversees the cultivation and maintenance of partnerships that enhance teen participation, ensuring staff are equipped and supported to build and sustain these relationships.

Quality Assurance, Transportation & Facility Management 

• Ensures a safe, clean, and positive environment is created and maintained producing a sense of physical and emotional safety and belonging for all Club members, staff and visitors. 
• Manages administrative and operational processes, overseeing the expenses for the maintenance and repair of buildings, equipment, and other items in the facility and vehicles. 
• Addresses the future needs of the program and stakeholders through creative problem solving, informed risk taking and fostering new ideas. 
• Manages and fulfills grant requirements. 
• Initiates the Emergency Response Program while conducting safety inspections to ensure preparedness. 
• Ensures that transportation protocols and guidelines are followed. 
• Oversees, manages and approves all financial transactions including deposits, dues, fees, purchase orders and time cards. 
• Establishes and monitors asset management procedures and inventory control.  
• Oversees Member Management Database System (MMS) and all required data and reporting. 
• Manages Club Site programs budget. 
• Assumes all other duties as assigned. 

Requirements

EDUCATION and/or EXPERIENCE, LICENSURE AND CERTIFICATION 

• Bachelor’s Degree in Education or related field, or equivalent experience. 
• Three (3) years of experience in a Boys & Girls Club or similar organization managing staff and youth programs. 
• Must be able to work a flexible schedule, which may include evenings, weekends and/or holidays. 
• Hold a valid dr