Alternative Market Placement Account Specialist

Sr PS Tech - OZ10BN

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.   

         

The Alternative Market Placement department (AMP) functions as an insurance agency within The Hartford.  We provide coverage options to meet the needs of our agents and small business owners for exposures that fall outside of Hartford’s Small Commercial appetite.  The AMP team works with brokers and carriers to place and service these additional lines of business on small commercial accounts. 

We also provide access to Maxum Insurance (subsidiary) while still allowing for a total account solution within our policyholder services capabilities. 

Location:

This role offers a hybrid schedule reporting into one of our office locations below on Tuesdays, Wednesdays & Thursdays.

San Antonio Texas

Hartford Connecticut

Clinton New York

Scottsdale Arizona

Charlotte North Carolina

Responsibilities:

• Provide direct support to New Business and Renewal Account Managers by processing transactions including endorsements, cancellations, invoicing and other policy request

• Solicit information from brokers, agents and small business owners by email and/or phone to assist in the issuance of renewal and new business policies

• Respond effectively and promptly to internal and external requests for information and competently prepares documents, policy information and files

• Manage incoming personal and team email boxes using superior multi-tasking and priority setting skills

• Responsible for consistently demonstrating follow-through and proper documentation of customer accounts

• Serves as a technical resource, coach and trainer

• Master new automation tools as they become available

• Consistently exceeds quality and production objectives

Qualifications:

• Detail oriented and consistently demonstrates follow-through

• Strong Written and Verbal communication skills

• Critical thinking skills and ability to understand big picture

• Demonstrates both breadth and depth in knowledge of functions and processes in their given area; regarded as an expert and the “go to” person in their given area

• Consistently demonstrates a high level of energy, flexibility, and resilience in handling high volumes; demonstrates superior multi-tasking and priority setting

• Takes initiative to increase expertise and to learn new skills and continually seeks self-development opportunities

This role will have a Hybrid work arrangement, with the expectation of working in an office in San Antonio TX, Charlotte NC, Clinton NY, Hartford CT or Scottsdale AZ, 3 days per week (Tuesday through Thursday).

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

$40,685 - $61,027

Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

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