Demand Generation & Operations Specialist

K3 is a leading global supplier of integrated business systems to retailers, manufacturers and distributors. We have over 25 years’ experience of delivering award winning solutions for more than 3,000 customers across 20 countries. Our success is built upon world class software, tailored by our industry expertise and delivered by our world class service. To learn more about our company, please visit www.k3btg.com.

This new role for a Demand Generation and Operations Specialist based in our Netherlands location will report into our Fashion & GA FD & General Manager.

Requirements

Role Requirements:

Develop and implement demand generation strategies and campaigns

Work closely with the sales marketing and SVP Finance teams to align efforts and drive revenue

Use data and analytics to measure and improve the performance of demand generation efforts

Develop and maintain relationships with partners, influencers, and other stakeholders

Collaborate with other departments, such as product and customer service, to create cohesive demand generation efforts

Monitor industry trends and stay up-to-date on new technologies and techniques

Conduct market and customer research to identify opportunities and challenges

Create and manage demand generation budgets and forecasts

Measure and report on the success of demand generation campaigns, using metrics such as leads, conversions, and revenue

Identify and resolve challenges and conflicts within the demand generation process

Provide training and support to team members on demand generation best practices and tools

Understand contract details (prices, milestones, multiyear commitments, etc.)

Platform True-Ups/Discrepancies

Understand deal renewals managing with SVP Finance and CCOO proactively monitoring when invoice dates align for customer activation.

Where customer engagement exists, coordinate directly with Customer Engagement Lead on best approach to gain license validation and ensure correct new license key delivery/access are provided. 

Ensure strict process adherence to license keys delivery and validated MSFT license totals for compliance assurance. Manage coordination between Product/Dev team and finance.

Improve compliance process and user insights with MSFT usage.

Monitor invoice dates, gain access to current MSFT licenses via Partner or Partner Centre, and manage discrepancy discussions via guidance/alignment with SVP Finance.

Share weekly numbers update with SVP Finance and CCOO. Ensure sales/partner teams have updated CRM and cross-check CRM/excel pipeline for alignment noting any shifts between fare sat stages.

Demand Gen Monitoring and reporting.

Skills and Experience:

• Previous experience in a demand generation/operations specialist role
• Proficiency in marketing automation and CRM software
• Strong analytical skills, with experience analyzing data and making data-driven decisions
• Knowledge of sales techniques and strategies
• Excellent communication and collaboration skills
• Ability to prioritize and manage multiple tasks and projects
• Strong problem-solving and decision-making skills
• Flexibility and adaptability to change
• A desire to learn and grow in the demand generation/operations field
• Bachelor’s degree in marketing or related field
• Knowledge of data analysis and visualization tools,

Benefits

With colleagues and customers all over the world, we’ve created a highly dynamic and international work atmosphere. The business that we are in is constantly evolving and because of this, there is always an opportunity to further your professional and personal growth.

As a K3 employee, you can count on:

• An attractive salary
• An ambitious and international working atmosphere
• Appealing secondary benefits
• Being part of a growing, innovative and ambitious organisation with a wide array of potential future career opportunities

For any queries, please get in touch at k3recruitment@k3btg.com.

At K3, we pride ourselves on offering equal opportunities regardless of race, nationality, cultural background, gender, age, marital status, maternity/pregnancy status, sexual orientation, gender identity, disability, religious or political belief.

We care that our business creates a diverse and inclusive culture where everyone is respected and can be themselves. We create a better and more sustainable business for our employees, our partners, the communities we work in a