Student Worker - Kokernot Hall Office Assistant - BC

Job Title: Kokernot Hall Office Assistant

Job Classification: Administrative and Office Services, Student

Department: Campus Living & Learning

Hiring Manager: Katie Buckholz

Contact: Katie_Buckholz@Baylor.edu

Work Schedule: Minimum 10 hours per week, maximum 20 hours per week, with weekend availability. 

Desired Length of Employment: Fall/ongoing

Pay Rate: $8

Job Description:

Job Description: The purpose of the Office Assistant (OA) position is to provide administrative support to on-campus communities at Baylor University. As employees of Campus Living & Learning, we expect OAs to recognize the value and importance of the on-campus living experience. In this way, the OA should be a helpful resource and referral agent for residents, parents, visitors, and faculty/staff in our communities. OAs are expected to uphold Campus Living & Learning’s Customer Service Standards. In addition, the OA plays a vital role in the safety and security of our residential communities by being aware of escort and visitation policies, verifying resident identity when applicable, and communicating issues of concern to other residence hall support staff.

· Monitor door security and inform appropriate staff if any issues arise [i.e., Community Leaders (CLs), Residence Hall Director (RHD), and Safety and Security Education Officers (SSEOs)]

· Provide administrative support to residents including, but not limited to: room access support [e.g., unlock codes], and checking out equipment

· Assist in maintaining accurate log books for unlock codes, maintenance issues, equipment check-out, lost and found, and gift registries

· Be knowledgeable of on-campus locations and resources

· Support residents in communicating issues of concern to other members of the hall staff

· Enforce and uphold Campus Living & Learning policies and procedures

· Complete other administrative tasks as assigned by the supervising RHD

Provide general office assistance and support  
Greet clients and visitors with excellent customer service; answer inquiries and provide information 
Maintain files and reports and ensure confidentiality of information  
Assist with various projects, activities or tasks as needed  
Ability to comply with University policies  
Maintain regular and punctual attendance 

*Dates may be subject to change. 

Employer: Baylor University

Work Location: Kokernot Hall 

Work Address: 1300 S 7th St. Waco, TX 76706