Front Desk Supervisor - 4 Diamond Hotel

Description

 WE ARE:

The Edgewater is Seattle's only over-water hotel where rock'n'roll history meets Pacific Northwest luxury. A part of Noble House Hotels and Resorts--a curated collection of one-of-a kind hotels, resorts, and adventures. We provide our guests with exceptional service and the most memorable experiences. 

OUR CULTURE | Individual Distinction, Collective Soul

The Noble House Hotels & Resorts philosophy emphasizes "location, distinction, and soul." Our properties are not a "one-size-fits-all." And neither are our associates. What makes us The Edgewater Hotel lies within our team. We are a group of individuals that share a passion for hospitality. We let our personalities shine and we like to have fun.

The Edgewater is an independent boutique, one of kind, 223 rooms iconic hotel with 11,000 sq ft of meeting space.

ABOUT US:

Originally built for the 1962 World's Fair, The Edgewater Hotel has marked its place in history as the host to many famous names in the music scene from The Beatles to Blondie. Embraced by Elliott Bay, The Edgewater stands watch over the Olympic Mountains and Seattle skyline. Practically floating on water, the hotel boasts an authentic Pacific Northwest experience including aluminum exteriors, natural wood interiors and river-rock fireplaces. This classic landmark is defined through its culture and distinctive atmosphere.
 

SALARY:  $24/HOUR

SHIFTS:  MUST HAVE FULL AND OPEN AVAILABILITY; WEEKENDS AND HOLIDAYS A MUST

Do you thrive in a fast-paced environment & love exceeding guest expectations?  We're looking for a hospitality hero to lead our front desk team!

Responsibilities:

* Conduct smooth check-in/check-out & ensure billing accuracy 

* Resolve guest concerns & complaints promptly

* Supervise & motivate the front desk team

* Foster a positive & welcoming guest experience

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.

Requirements

* 2+ years hotel experience (front desk preferred)

* Strong leadership & communication skills

* Excellent problem-solving & decision-making abilities

* Proficient in hotel software & systems

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.