Product Analyst Pharmacy Business Solutions

Who We Are:

Managed Health Care Associates, Inc. (MHA) provides care communities access, solutions, and insights to help them run their businesses more effectively. Our members include post-acute providers across the care continuum, including long-term care, home infusion, specialty pharmacies, senior living, and other group living facilities. Our team of associates is passionate about our common mission of helping people age with grace and championing our core values of being Curious Learners, Selfless Advocates, and Relentless Finishers.

Who we’re looking for:

The Product Analyst supports data-driven product decisions by analyzing market trends, user behavior, and performance metrics to uncover insights and optimize value. You are engaged and self-motivated, with a strong analytical mindset and a drive for continuous improvement and innovation. It is important that you have experience in the pharmacy, pharmaceutical, or healthcare industry. Your communication and organizational skills make you a valuable contributor in our fast-paced, collaborative environment.

 

What You’ll Be Doing:

Market Research

• Conduct research on regulatory requirements, industry standards, and market sizing (TAM/SAM/SOM) in the healthcare and pharmacy marketplace.
• Analyze market trends and competitor benchmarks to support product development and improvement.
• Use data to validate conceptual ideas and support business case development.

Product Lifecycle & Business Analysis

• Evaluate product performance across its lifecycle using data on user behavior, cost/value, market comparisons, and support trends.
• Conduct analysis to support decisions related to product enhancement, optimization, or retirement.
• Mine and prepare data outputs to inform lifecycle decisions.
• Contribute original ideas to enhance product settings or internal processes.
• Identify potential efficiency improvements using data analysis.

Data Analysis & Insight Generation

• Collect, analyze, and interpret data from various sources to identify trends, gaps, and opportunities.
• Form and test hypotheses to derive insights that inform product strategy or operational decisions.
• Develop clear data visualizations and reports to communicate findings.

Technical Collaboration & Requirements Definition

• Perform audits and validations of data ingestion and transformation processes.
• Review changes to data sources and structures to ensure continued data quality.
• Monitor industry changes, assess potential impacts, and help implement necessary data or system adjustments.

• Work with IT, Development, and BI teams to define business and technical requirements for new or improved products.
• Assist in the creation of use cases and prototypes to support solution development.
• Support test case creation and validation to ensure data accuracy and system integrity.

What You’ll Bring to the Table:

• Associate degree in a business-related field or equivalent experience required, Bachelor’s preferred.
• 3+ years of analytical experience in strategic analysis and business reporting.
• Background in pharmacy operations is strongly preferred (e.g., pharmacy technician or operator) with hands-on experience in billing claims, insurance processes, inventory control, financial reporting, and analyzing prescription volume and revenue.
• Familiarity with drug names, therapy classes, industry regulations, wholesalers, payers, and pharmacy associations.
• Advanced Excel skills, including pivot tables, complex formulas, merging, slicing, and data visualization through charts and graphs.
• Ability to identify data patterns, anomalies, and trends; confident using statistical concepts like variance, confidence levels, and directional accuracy.
• Proficient in SQL and business intelligence tools such as Power BI is preferred.
• Experience with data warehousing, ETL processes, data modeling, and data management.
• Familiarity with AI data concepts like RAG and Microsoft Fabric is a plus.
• Strong communication skills, with the ability to translate complex data into clear, actionable insights for diverse audiences.
• Skilled in Microsoft Office applications, especially Excel, Power BI, Word, PowerPoint, Outlook, and Visio (or similar flowcharting tools).
• Analytical thinker with a hypothesis-driven approach and adaptability as data evolves.

What’s Good to Know:

• Remote or on-site environment
• Percentage of travelling required/otherwise enter n/a