MUSCP - Patient Care Technician - Internal Medicine & Endocrine Department at Health East Cooper Medical Pavilion in Mt. Pleasant

Job Description Summary

Join our dynamic team at MUSC Health East Cooper Medical Pavilion, a state-of-the-art outpatient multi-specialty building where we foster a positive and collaborative environment dedicated to providing exceptional care to a diverse range of patients. Our team thrives on mutual support and respect, working together to make a real difference in our patients' lives. If you're passionate about healthcare and eager to be part of a team that values professional growth and compassionate care, we’d love to have you with us!

The Patient Care Tech (Ambulatory) in the clinic reports to the Clinic Manager. Under the direct supervision of a Registered Nurse, the Patient Care Tech Ambulatory performs multi-skilled activities to support a decentralized patient-centered approach to patient care and achieve desired outcomes.

Entity

University Medical Associates (UMA) Only Employees and Financials

Worker Type

Employee

Worker Sub-Type​

Regular

Cost Center

CC001994 UMA AMB MULT East Cooper Clinic-Administrat CC

Pay Rate Type

Hourly

Pay Grade

Health-19

Scheduled Weekly Hours

40

Work Shift

Job Description

· Assist in maintaining patient safety and providing patient education.

· Duties to include rooming patients, taking vitals and health history, documenting in an electronic medical record. Duties do not include the ordering and administration of medications.

· Measure vital signs (temp, pulse, resp, BP, pain, oxygen sat). 

· Measure height and weight.

· Measure head, chest, and abdominal circumferences as appropriate to patient population.

· Assist patient with nutritional, hygiene, elimination, ambulation and comfort related needs.

· Prepare patients for exam and minor office procedures.

· Perform clerical duties and ensure overall financial well-being of the clinic operations. 

· Schedule tests and procedures. Utilizes correct communication tools and devices in providing care.

· The care team member must efficiently establish a caring, trusting relationship with the caller and elicit information related to the reason for the call and current symptoms.

·Uses medical equipment safely and effectively in accordance with manufacturer’s instructions, policy, and/or clinic guidelines to ensure patient and staff safety.

·Demonstrates excellent customer service by incorporating AIDET, MUSC Excellence, and Service Recovery

Additional Job Description

Requirements include one of the following:

• High school diploma or GED required with a minimum of one year of patient care work experience in a health care facility, at the time of hire.
• Certified Nursing Assistant.
• High school diploma or GED required and required enrollment in a healthcare related program within two years of hire.
• High school diploma or GED required and a current MUHA or MUSCP Care Team Member.
• Successful completion of a Nursing Assistant or Medical Assistant course at an accredited institution or equivalent training.
• EMT or Paramedic certification.
• Nursing student enrolled in an accredited institution with the completion of nursing fundamentals course.
• Bachelor’s degree.

Required Licensure, Certifications, Registrations: Basic Life Support required within 2 weeks of hire. Current American Heart Association (AHA) Basic Life Support (BLS) certification or American Red Cross BLS for Healthcare Providers certification is required.

Physical Requirements: Continuous requirements are to perform job functions while standing, walking and sitting. Ability to bend at the waist, kneel, climb stairs, reach in all directions, fully use both hands and legs, possess good finger dexterity, perform repetitive motions with hands/wrists/elbows and shoulders, reach in all directions. Ability to be qualified physically for respirator use, initially and as required.  Maintain 20/40 vision corrected, see and recognize objects close at hand and at a distance, work in a latex safe environment and work indoors.  Frequently lift, lower, push and pull and/or carry obj