R&D/TS&D Data Technician

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.  

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place.

About This Role

The Data Technician supports P&PS TS&D by enabling data-driven decision making and ensuring seamless team operations. This hybrid role combines business analytics, reporting, and performance tracking with administrative and coordination support to enhance team effectiveness and leadership readiness. This role supports a customer facing team in a high throughput lab.

You Might like this Role if You

• Enjoy working with data and turning it into clear, actionable insights
• Like seeing how your work directly supports business decisions and leadership priorities
• Are naturally organized and enjoy helping teams stay aligned and efficient
• Take pride in making complex information simple and easy to understand
• Are curious about digital tools and motivated to continuously improve how work gets done
• Enjoy collaborating across teams and being a go-to resource for both data and coordination

Responsibilities

Business Reporting & Data Analytics

• Develop and maintain reports tracking:
  • Customer performance metrics
  • Sales performance vs. plan
  • Product and project-level business impact
• Consolidate and validate data across systems for consistent, accurate reporting
• Analyze trends across customer performance, portfolio, and sales outcomes
• Provide insights on gaps, risks, and growth opportunities vs. plan
• Create dashboards and visualizations to simplify insights for teams and leadership
• Ensure data integrity and standardization across reporting tools
• Compile, organize, and prepare materials for leadership reviews (monthly/quarterly)

Team Operations & Administrative Support

• Work closely with Sr. Admin Specialists on organizational projects, meetings and back up support to Packaging TS&D Admins
• Direct Calendar Support for Senior TS&D Leader
• Support meeting coordination for customers, key team and stakeholder reviews:
  • Agenda development
  • Data preparation and pre-read materials
  • Follow-up and action tracking
  • Conference room preparation including lunch coordination for on-site customer visits as needed.
• Maintain standardized templates for reports, presentations, and metrics tracking
• Assist in organizing and prioritizing team deliverables tied to business objectives

Digital Tools & Continuous Improvement

• Leverage and expanding use of digital tools (e.g., Excel, Power BI, reporting platforms)
• Identify opportunities to automate and streamline reporting processes
• Support continuous improvement in how data is collected, structured, and shared
• Demonstrate curiosity and growth in analytics and digital capabilities

Required Qualifications

• A minimum of a Bachelor’s degree is required.
• Ability to work legally in the United States. No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process.

Preferred Qualifications

• Previous experience in an administrative or support role is preferred.
• Master’s degree in business administration is preferred.
• Previous data management experience is preferred.

Skills

• Analytical Thinking: Strong analytical mindset with high attention to detail
• Technical Proficiency: Proficiency in Excel; experience with Power BI, SAP, DSR, or similar tools preferred
• Data Interpretation: Ability to organize, synthesize, and clearly present data
• Communication: Effective communication and stakeholder engagement skills
• Organization: Strong coordination and planning capability (managing timelines, inputs, priorities)
• Initiative: Self-starter with interest in learning digital tools and improving processes

Success Measures

• Reporting Excellence: Timely, accurate, and high-quality reporting for TS&