Software Engineer, Product Reliability

Company Description

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible.

Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.

Check out our locations, benefits, and more at cash.app/careers.

Job Description

As a member of the Production Readiness team, you are responsible to proactively and reactively improve our reliability infrastructure. You are metrics-focused, data-driven, and passionate about creating distributed systems that make product development easier at scale.

You will:

• Build and extend platforms to improve our system’s reliability

• Build and operate load and correctness testing at scale for our fleet of services

• Manage and improve our incident response technology working with our internal project management teams and external partners

• Write well-tested code

• Embed deeply with product engineering teams to improve reliability and performance

• Work on team goals that encompass reliability for the entire company

Qualifications

You have:

• Drive to root cause systems with many moving parts and take the necessary steps to fix them

• Demonstrated technical initiative and leadership on previous projects, especially those with a backend/platform focus

• Boundless curiosity, autonomy, and a strong sense of accountability

• A strong desire to perform and grow as an engineer

• Ability to exemplify engineering best practices within yourself and export those to your team

• Worked on systems where data consistency and availability is required

• 3+ years of software development experience

Technologies we use and teach:

• Kotlin, Modern Java (11+)

• HTTP, JSON, gRPC, and Protocol Buffers

• MySQL / Vitess / DynamoDB

• Event driven architectures

• DataDog

• LaunchDarkly

• Terraform, Kubernetes, Istio/Envoy

• Amazon Web Services

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $163,600 - USD $245,400
Zone B: USD $155,400 - USD $233,200
Zone C: USD $147,300 - USD $220,900
Zone D: USD $139,000 - USD $208,600

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Full-time employee benefits include the following:

• Healthcare coverage (Medical, Vision and Dental insurance)
• Health Savings Account and Flexible Spending Account
• Retirement Plans including company match 
• Employee Stock Purchase Program
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
• Paid parental and caregiving leave
• Paid time off (including 12 paid holidays)
• Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees) 
• Learning and Development resources
• Paid Life insurance, AD&D, and disability benefits 

These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies.