Routing Team Leader

Employment Category

Regular, Full-time

Travel Requirements

None

Responsibilities/Skills/Experience Requirements

• Resolve issues arising from: • Escalated customer service issues • Exception orders escalated by our Authorized Service Agent (ASA) organization (ASA cannot fulfill service) • Technician route concerns • Unplanned unavailability • Monitor route activity on Service Gantt • Perform additional coaching and leadership tasks as assigned by the Route Manager • Participate in routing center payroll planning process • Provide strong process-oriented leadership for essential Region Routing Center job functions

Job Function

Administrative/Clerical/Office Support

Years Experience

2 - 5 Years Experience

Country

United States

Location City

Hoffman Estates

Work-In City

Remote

Work-In State

Remote

Work-In Postal Code

Remote

EEO/EOE Footer

Equal Opportunity Employer / Disability / Vet.

Posting Tags

#IHSupport

Company Brand

Sears Home Services

Compensation Range

n/a

Additional Compensation Explanation

N/A