Lead Housekeeper

 

When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.

 

Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 9th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of.

Job ID

2026-242549

JOB OVERVIEW

The Lead Housekeeper is responsible for ensuring that housekeeping and laundry functions are performed in order to create a safe, secure, and inviting environment for residents, families and team members. The Lead Housekeeper is a working leader in day to day operations and performs hands on services in cleaning and laundry tasks as well as monitoring and supporting other housekeeping team members.

RESPONSIBILITIES & QUALIFICATIONS

Essential Duties

As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:

Housekeeping

• Performs general housekeeping duties in resident suites, public areas and support areas as assigned while meeting or exceeding Sunrise’s quality standards.
• Performs cleaning duties according to schedule in assigned areas such as resident suites, bathrooms, common areas and offices.
• Knocks on resident’s doors always before entering and respect their privacy during the cleaning process.
• Knocks on public restroom doors always before entering and wait for a response before beginning the cleaning process.
• Maintains equipment and supplies needed to perform work in a clean and orderly condition.
• Transports supplies, to include clean and soiled linen, to the appropriate storage and collection areas.
• Collects and removes trash and for maintains trash receptacles and collection areas in a clean, sanitary manner.

Environmental Adaptability

• Understands team members may be exposed to blood and or body fluids with potential exposure to hazardous materials and infectious diseases.
• Understands working in an environment that may have possible exposure to unpleasant odors; possible exposure to chemicals as identified in the SDS manual and continuous exposure to residents who may be ill, confused and having unpleasant days.

Laundry

• Collects, cleans and redistributes the community laundry.
• Sorts, washes and dries linens properly following the approved laundry procedures.
• Folds, counts and stacks linens following approved laundry procedures.
• Inspects linens routinely for wear and tear, identifying worn and torn linens and following the community’s Standard Operating Procedure for damaged linens.
• Maintains the commercial laundry in a clean, orderly and sanitary condition.

Leadership

• Monitors and inspects work performed by other housekeeping team members to ensure that work and services performed meets Sunrise’s performance standards.
• Communicates any problems or issues and proposed solutions to Supervisor.
• Reviews, understand and implements all applicable Sunrise policies and procedures.
• Orders all cleaning products and supplies within budgetary guidelines.
• Assists in training the housekeeping team members to meet department responsibilities and provide on-the-job basic training to new housekeeping team members.

Resident Care

• Assists Care Managers and Department Coordinators with resident care when requested.
• Practices positive resident relations following our Sunrise Shared Values; responds to resident requests and directs resident feedback and requests to immediate supervisor and or Care Manager.
• Reviews, reads, notates and initializes Daily Log to document and learn about pertinent information and any resident’s physical and behavioral changes.

Safety and Risk Management

• Ensures cleaning chemicals are kept stored and locked when not in use.
• Ensures any cords, carts, equipment and other hazards are kept out of the way at all times.
• Partners with community team to ensure community is in compliance with national/provincial regulations...
• Practices safety procedures at all times including Personal Protective Equipment (PPE), fire extin