Jobs and Careers
LI
Senior CloudOps Engineer
LINQUKRemotefull_timeVerifiedPosted 15 Oct 2024
About the role
Who We Are: We are a national, innovative, high-growth software company devoted to K12 education administration. Our products beat the competition by focusing on all business operations of K12 schools, including both financial and school nutrition management. We have a deep understanding of K12 school systems and regulations, with a focus on providing creative, integrated and user-friendly solutions supported by excellent customer service. Our workforce is talented, loyal, dedicated and highly enthusiastic. This is a fantastic career opportunity for the right individual.
We offer challenging work in a team environment. We respect each other and collaborate for continuous improvement. We are the experts in our product lines and we anticipate the needs of our customers. Our customers say we work efficiently and always strive to provide the proper solution. We have achieved this by building relationships based upon: expertise, patience, attentiveness, clear positive communication, tenacity, and a calm presence. LINQ is on a mission to empower central office heroes who make K-12 districts and schools stronger. LINQ improves efficiency, optimizes performance, and manages compliance through its suite of administrative, financial, and nutritional solutions; allowing administrators to make a bigger impact for their staff, students, and communities. LINQ is the first company to deliver a full suite of integrated solutions to manage operations at the state, district, and school levels. LINQ has helped over 30,000 schools and served over 17 million students to increase K-12 potential.
LINQ’s Values: • Act with Integrity & Build Trust: Trust is the foundation of our company. We operate with the highest standards of integrity, both internally and externally. We believe in transparency, honesty, and accountability. Building a culture where trust is earned and maintained. • Deliver Excellence: We consistently exceed our clients’ expectations. In every interaction, we strive to anticipate needs, provide swift solutions, and go the extra mile to relentlessly impress our customers. We communicate clearly, consistently, and in a timely way to cultivate lasting relationships. • Embrace Challenges: We embrace a growth mindset. Challenges offer opportunities to learn, grow, and improve. Continuous learning keeps us relevant and effective to ensure our solutions remain on the leading edge of innovation. • Collaborate & Act as One Team: Diverse skills, ideas, and perspectives are our strength. Through open communication, shared goals, and a spirit of unity and mutual respect, we collaborate to achieve excellence, drive innovation, and propel our company forward as a cohesive force.
About The Role: We are seeking a Senior CloudOps Engineer to support our Cloud Operations team. In this role, you will contribute to the strategic direction and execution of our cloud initiatives, ensuring the health and reliability of our production environments while driving transformational change. Primary Objectives: • To ensure the reliability, performance, and security of cloud-based infrastructure and operations. This includes managing production and non-production environments, implementing cloud strategies, and leveraging Infrastructure as Code practices to drive operational excellence. • The role aims to enhance service delivery, support transformational change within the organization, and ensure compliance with service level agreements (SLAs) and data handling policies, contributing to improved operational efficiency.
What You Will Be Doing: • Plan, build, and manage Cloud systems based with an emphasis on Terraform and AWS • Maintain core application infrastructure that supports customer-facing environments. • Rearchitect legacy systems to leverage cloud native tooling to optimize performance and deliver excellence. • Manage and own both production and non-production environments for application delivery, debugging, and testing. • Diagnose and resolve issues related to system health, reliability, and scalability to minimize customer impact. • Apply change management procedures to ensure security and operational continuity. • Author and execute operating procedures and guidelines for the cloud environment. • Ensure SLA compliance for customer systems and adherence to safe data handling procedures as defined by policy. • Utilize Infrastructure as Code tools (Terraform) for infrastructure deployment and management. •
We offer challenging work in a team environment. We respect each other and collaborate for continuous improvement. We are the experts in our product lines and we anticipate the needs of our customers. Our customers say we work efficiently and always strive to provide the proper solution. We have achieved this by building relationships based upon: expertise, patience, attentiveness, clear positive communication, tenacity, and a calm presence. LINQ is on a mission to empower central office heroes who make K-12 districts and schools stronger. LINQ improves efficiency, optimizes performance, and manages compliance through its suite of administrative, financial, and nutritional solutions; allowing administrators to make a bigger impact for their staff, students, and communities. LINQ is the first company to deliver a full suite of integrated solutions to manage operations at the state, district, and school levels. LINQ has helped over 30,000 schools and served over 17 million students to increase K-12 potential.
LINQ’s Values: • Act with Integrity & Build Trust: Trust is the foundation of our company. We operate with the highest standards of integrity, both internally and externally. We believe in transparency, honesty, and accountability. Building a culture where trust is earned and maintained. • Deliver Excellence: We consistently exceed our clients’ expectations. In every interaction, we strive to anticipate needs, provide swift solutions, and go the extra mile to relentlessly impress our customers. We communicate clearly, consistently, and in a timely way to cultivate lasting relationships. • Embrace Challenges: We embrace a growth mindset. Challenges offer opportunities to learn, grow, and improve. Continuous learning keeps us relevant and effective to ensure our solutions remain on the leading edge of innovation. • Collaborate & Act as One Team: Diverse skills, ideas, and perspectives are our strength. Through open communication, shared goals, and a spirit of unity and mutual respect, we collaborate to achieve excellence, drive innovation, and propel our company forward as a cohesive force.
About The Role: We are seeking a Senior CloudOps Engineer to support our Cloud Operations team. In this role, you will contribute to the strategic direction and execution of our cloud initiatives, ensuring the health and reliability of our production environments while driving transformational change. Primary Objectives: • To ensure the reliability, performance, and security of cloud-based infrastructure and operations. This includes managing production and non-production environments, implementing cloud strategies, and leveraging Infrastructure as Code practices to drive operational excellence. • The role aims to enhance service delivery, support transformational change within the organization, and ensure compliance with service level agreements (SLAs) and data handling policies, contributing to improved operational efficiency.
What You Will Be Doing: • Plan, build, and manage Cloud systems based with an emphasis on Terraform and AWS • Maintain core application infrastructure that supports customer-facing environments. • Rearchitect legacy systems to leverage cloud native tooling to optimize performance and deliver excellence. • Manage and own both production and non-production environments for application delivery, debugging, and testing. • Diagnose and resolve issues related to system health, reliability, and scalability to minimize customer impact. • Apply change management procedures to ensure security and operational continuity. • Author and execute operating procedures and guidelines for the cloud environment. • Ensure SLA compliance for customer systems and adherence to safe data handling procedures as defined by policy. • Utilize Infrastructure as Code tools (Terraform) for infrastructure deployment and management. •
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