Customer Service Representative

Company Description

About Us

At Property Soar, we are dedicated to providing exceptional property management services, ensuring smooth operations for our clients and tenants. Our mission is to simplify the complexities of property management while delivering top-notch customer support. Join our team and grow with a company that values dedication, professionalism, and innovation.

Job Description

Job Description

We are seeking a Customer Service Representative to join our dynamic team in Las Vegas, NV. In this role, you will be the first point of contact for our clients and tenants, addressing inquiries, resolving issues, and ensuring a seamless customer experience.

Responsibilities

• Respond to customer inquiries via phone, email, and in person.
• Resolve tenant concerns and escalate issues when necessary.
• Assist clients with property-related questions and requests.
• Maintain accurate records of interactions and transactions.
• Coordinate with internal teams to ensure prompt resolution of customer needs.
• Provide support during property inspections and tenant onboarding.

Qualifications

Skills & Qualifications

• High school diploma or equivalent; a college degree is a plus.
• Proven experience in customer service, preferably in property management.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities and attention to detail.
• Proficiency in MS Office and CRM tools.
• Ability to multitask and thrive in a fast-paced environment.

Additional Information

Benefits

• Competitive salary: $33,000 - $43,000 per year.
• Paid time off and holidays.
• Health, dental, and vision insurance.
• Opportunities for professional growth and advancement.
• Supportive and collaborative team environment.