SENIOR CLERK - 64084262

Requisition No: 839659 

Agency: Department of Health

Working Title: SENIOR CLERK - 64084262

 Pay Plan: Career Service

Position Number: 64084262 

Salary:  $33,760.00 

Posting Closing Date: 10/24/2024 

Total Compensation Estimator Tool

Job posting category: Open Competitive

 

Your Specific Responsibilities:

This position will be responsible for providing customer service, information about services, preparing of medical and computer records, making necessary appointments as requested by client or providers and performing duties of eligibility, intake and exit following FDOH-Lake policy and procedures. This position is a float position and will work these duties at the Umatilla, Clermont and Leesburg clinics as needed to maintain clinic function. The position performs independent judgement in the security and maintenance of medical records in a centralized area. ls responsible for reviewing Policy and procedure manuals and Security Confidentiality Manuals.

 

lntake: Greet all incoming clients. Prepares superbill/encounter forms. Assists with answering of phones and exit.  Conduct’s client interviews to provide services for all FDOH-Lake programs including the assessment of eligibility status. ls responsible for entering and updating of client demographics, financial and other needed information in HMS and Florida Shots ensuring that they match. Run FIMMIS reports on clients, enter insurance into HMS system and update as necessary. Have client sign necessary consents/release forms necessary for completion of medical record and/or other specific forms for requested services. Obtain payment authorization from recipients following policy and procedure. The incumbent may be required to perform or access translating service for Spanish as well as other language clients needing assistance, service information or appointment scheduling. Maintain records and tracking tags as necessary for FDOH-Lake programs. Run and reconcile daily report logs.

 

Required Knowledge, Skills, and Abilities:

Customer Service, Computer Programs-Data Entry, Use of Excel, Word, Outlook, use of Fax, and Copier.

 

Qualifications:

Minimum –

• Willing to work before, during, and/or beyond normal work hours or days in the event of an emergency. This may include working in a special needs or Red Cross shelter, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural
• Able to travel between different Lake County clinical sites

Preferred –

• Bilingual (Spanish and English)
• Medical Office Experience
• Experience with electronic health records
• Experience answering office phones

 

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.