Chief of Staff

Why Mozilla?

Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser, and Pocket, a service for keeping up with the best content online. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people. 

The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms. 

About this team and role:

Mozilla Corporation seeks a Chief of Staff to the CEO who can serve as a thought partner, advisor and coordinator to Laura Chambers, CEO and the Steering Committee (CEO Direct reports) as they lead Mozilla through its next chapter of international expansion, strategic repositioning, and operational innovation. The CoS works on behalf of the CEO and in service of Mozilla and the Office of the CEO.

What you’ll do:

• Serving as a trusted advisor to the CEO and representing the CEO’s perspective 
• Organizing and prioritizing critical issues and required information for a CEO and the leadership team to facilitate efficient decision-making. 
• Work with leaders to define plans aligned with the overall strategy and desired outcomes 
• Deriving insights from the CEO’s schedule to optimize their time with strategic and high priority engagements.
• Building trusted partnerships throughout the organization, acting as an influential presence in the leadership team
• Coordinating and delivering large, complex projects on behalf of the Office of the CEO
• Collaborating with leaders on cross-organizational projects and connecting work streams that may otherwise remain siloed
• Anticipating the executive team's needs and addressing problems proactively
• Architecting the business calendar, including Board Meetings, Board Committee meetings, Semi-Annual functional reviews, Quarterly Business Reviews, and weekly strategic and operational discussions.
• Assisting organization members in structuring content that provides sufficient information for decision-making by the CEO and leadership team
• Managing agendas for the leadership team and coordinating key messaging with communications for internal company meetings, track key topics, and facilitate conversations.

What you’ll bring:

• Understanding Mozilla’s business, market complexity and opportunity
• Possessing a deep grasp of interpersonal and organizational dynamics, while advocating across the broader Mozilla community
• Fostering an enterprise mentality focused on the health and success of Mozilla
• Nurturing a culture of inclusiveness and belonging advancing Mozilla’s inclusivity goals
• Prior experience in strategy, business operations, or Chief of Staff roles
• Assisting leadership teams in creating one-year and three to five-year business strategies and plans, ensuring adaptability and innovation
• Experience managing programs and projects with exceptional organization, leading multiple high-visibility and complex projects involving cross-functional teams, managing short timelines and shifting priorities
• Bringing deep experience in the tech sector, with expertise in both consumer and enterprise software, supporting the goal of a global public resource
• Developing and using analytical frameworks to evaluate business opportunities, resolve issues, and influence key decisions, promoting transparency and trust
• Collaborating effectively with diverse management and leadership styles to resolve cross-organizational challenges, emphasizing collective stewardship and cooperative innovation
• Exceptional communication skills actress multiple dimensions - drafting strategic recommendations, email, facilitating meetings, etc. 
• Expertise defining structured approaches to solving complex challenges

What you’ll get:

• Generous performance-based bonus plans to all eligible employees - we share in our success as one team
• Rich medical, dental, and vision coverage
• Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)