Inside Sales Specialist

Location:

CAFLO: Carrier-Home Florida Remote Location, Remote City, FL, 33412 USA - KGS

Inside Sales Specialist

Location: Remote

Base Salary Rate: $78,487 - $92,338

Job type: Full-time

Where Fire Safety Innovation Meets Opportunity

As part of Kidde Global Solutions Commercial Fire Business Unit, you’ll be part of a legacy of leadership in fire safety, working with cutting-edge technologies that protect lives and property worldwide. With a recent $10M investment in product innovation, we’re committed to expanding our impact and providing dynamic opportunities for growth within our team. You’ll be part of a company that prioritizes quality, integrity, collaboration, and customer care, with the resources, training, and incentives to ensure your success every step of the way. If you’re ready to take the next step in your career and be part of an innovative, mission-driven team, apply now.

About this role
Experienced inside sales professional working independently to generate leads, meet performance goals, and provide support to customers. May also provide input to team members. Responsible for improving processes to enhance inside sales performance.

Key Responsibilities

• Meet or exceed sales targets for assigned accounts within designated region.

• Achieve target revenue growth and profitability metrics by channel segment/customer.

• Actively seek opportunities to convert customer purchases from competitive solutions.

• Customer engagement through inbound and outbound calling activities.

• Educate customers about new products, new legislation, product updates.

• Demonstrate Product knowledge to explain features and benefits, competitive awareness, to offer customer solutions.

• Manage, maintain, and update customer interactions in a tracking system.

• Work collaboratively with Regional Sales Managers and 3rd party rep agencies to ensure high levels of support.

• Works in coordination with customer service, finance, and logistics to ensure timely responses to customer needs.

• Less than 20% travel to customer meetings, tradeshows, events, etc. 

• Kidde Global Solutions is seeking an experienced Inside Sales Representative for the U.S. Commercial Sales channel. 

• This role will be responsible for tasks such as customer satisfaction, lead generation, account management, and providing excellent outstanding customer service within electrical and HVAC markets, with expansion to fire equipment distribution and Edwards Signaling. 

• This role will support a geographical area, including regional sales managers, to meet or exceed the region’s quota. 

• This role will also be responsible for building and maintaining relationships with customers, identifying new products, and promoting products and brands at industry shows.  

• The inside salesperson works closely with outside sales, trade marketing, logistics, customer service, engineering, and manufacturing.

Basic Requirements

• Bachelor’s Degree

• 3+ years of inside sales or account management experience in a manufacturing or similar environment

• 1+ year of experience with MSFT office suite

Preferred Requirements

• Inside Sales, Lead Generation, and Account Management skills.

• Fire safety specific experience is strongly preferred.

• Customer Satisfaction and Customer Service skills.

• Excellent communication and interpersonal skills.

• Strong organizational and time management abilities.

• Experience with CRM software is a plus.

• Ability to work well in a team environment.

• Previous sales experience in the fire safety industry is preferred.

• Previous sales experience with electrical distribution and/or National Accounts is a plus.

• Ability to build and maintain relationships with customers.

• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails.

• Requires advanced knowledge obtained through a University degree, combined with experience
  Practical to substantial knowledge of Carrier organization, programs or systems with the ability to make enhancements and leverage in daily work

Compensation and Benefits:

The base salary range for this role is $78,487 - $92,338. Individuals may also be eligible for an annual performance bonus based on both individual and company’s performance. The final compensati