Territory Facilities Manager

Role Specific Information

Primarily responsible for improved facilities efficiency achieved through the consistent understanding and execution of best practices. This Manager will lead & manage the field facilities team to ensure we maintain & repair Kohl's property as necessary in a cost-effective manner that meets Kohl's quality standards.

Job Description

Facilities 

• Hire, Onboard,  Lead and manage the Field Facilities Specialists to ensure all maintenance work is completed, meeting all safety and quality standards.

• Ensure the maintenance of Kohl's property & stores within budgetary guidelines & resources 

• Ensure the consistent execution of all store facilities best practices  to ensure proper care of our associates, customers and assets.  Problem solving execution challenges as needed.

  • Contract Clean program

  • Ensure store maintenance program 

  • Esupport ticket process

  • Facilities Special projects

  • Capital Projects ( Select Projects )

• Conduct routine visits of all stores and property and follow up on deficiencies

• Evaluate performance and communicate with a network of R&M Vendors

• Conduct quarterly on site reviews with 3rd party vendors ( CAM, LL, Contract Clean and R&M )

• Work with Landlords and enforce lease agreement compliance

• Follow up with any incomplete or unsatisfactory work completed by vendors,  including Contract Clean within a territory to drive most value for Kohl's, ensuring contract compliance and that Kohl’s standards are met.  Partner with Supervisor when vendors are out of compliance

• Coordinate disaster recovery preparations in partnership with Corporate Facilities

• Identify opportunities to contain or reduce costs

 

Leadership

• Overall leadership of Field Facilities Specialists. Lead 8-12 facility specialists across territory.

• Provide consistent, clear communication to Store leadership teams that includes exception and outlier based reporting

• Share facilities vendor performance concerns with corporate vendor partnership owners to ensure they can drive vendor compliance and accountability.

• Develops Field specialist teams through coaching, providing performance feedback, providing effective performance assessments and establishing performance and development plans.

• Ensure all Field Specialists are in compliance to Kohls  Best Practices for Travel and Mileage Requirements

QUALIFICATIONS

• PREFERRED

  • Proven leader who is results-oriented, builds teams and partnerships and capable of understanding our facilities

  • Capable of leading a hourly team from afar and working with all levels of Management

  • Self directed and motivated individual comfortable working in collaborative environment

  • Bachelor’s Degree in Business, Retail or related field preferred

  • Significant travel required including overnight stays

  • Experience in multi-property management or operations management

• ADDITIONAL INFORMATION

  • Regular attendance is required

  • Effective verbal and written communication skills

  • Comfortable with Google Technology ( Calendar, Docs, Spreadsheets )

  • Ability to work as part of a team and interact effectively with others

  • Self directed and motivated individual

  • Models, leads, trains and motivates others to be effective at identifying process improvements and effectiveness

  • Critical features of this job are described under the headings above.  They may be subject to change at any time due to reasonable accommodation or other reasons

• SPECIAL REQUIREMENTS

  • Significant Travel Required: 3 Weeks Travel per Month

 

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