Senior Product Manager, Subscriptions & Product Led Sales (Customer Identity)

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. 

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. 

Join our team! We’re building a world where Identity belongs to you.

Okta’s Customer Identity Cloud (CIC), powered by Auth0 technology, is an easy to implement authentication and authorization platform designed by developers for developers.  We make access to applications safe, secure, and seamless for the more than 100 million daily logins around the world. Our modern approach to identity enables this Tier 0 global service to deliver convenience, privacy, and security so customers can focus on innovation.

Our commitment to identity inspires and sustains our Diversity, Inclusion, and Belonging strategy as we aim to celebrate and protect the identities of everyone in our network. Click here to learn more about our commitment to building balanced teams.

Position Overview

We are seeking a dynamic and experienced Product Manager to lead the charge in driving Product Led Sales & Subscription management. You will play a pivotal role in shaping and executing our strategy to leverage product capabilities in driving leads and customer growth. This is a unique opportunity to influence the growth of a cutting-edge company building a world where anyone can safely use any technology, powered by their Identity.

Responsibilities:

• Collaborate with cross-functional teams to define and implement a comprehensive Product Led Sales strategy that aligns with Okta's business objectives

• Drive tactical initiatives to leverage product capabilities for self-service conversions and accelerating expansions and lead generations for our Enterprise pipeline

• Develop a deep understanding of customer journeys, conversion opportunities as well as pain points to inform product enhancements that effectively drive conversions and leads

• Work closely with Design and Engineering to create user-centric experiences that facilitate seamless product discovery and adoption, as well as checkout and subscription management

• Act as a bridge between the product org, pricing, business technology and sales teams to ensure alignment and successful execution of Product Led Sales initiatives, New Product Introduction and Self-Service go to market plays

• Utilize data and analytics to monitor and measure the success of Product Led Sales initiatives. You will be identifying key metrics to track, analyze, and optimize the effectiveness of the product-led approach

• Serve as a product evangelist, both internally and externally, promoting the value of our products in terms of how they align with a Product Led Sales approach

• Be comfortable in planning and evolving backend systems that allow Okta to offer self-service pricing & subscription management, feature entitlements, alerting and usage reporting

• Identity and prioritize opportunities that allow respective feature teams to be able to independently manage customer growth touch points and segmentation while still conforming to a cohesive overall product experience

What You Bring:

• A strong growth mindset and are able to articulate and appreciate parallels and differences between Product Led Sales and Product Led Growth

• Excellent analytical and problem-solving skills, and not shy to get your hands dirty to find nuggets of user insights yourself learning and using various resources available to our Product leaders

• Experience in B2B SaaS go-to-market strategies and acquisition and procurement customer journeys

• Experience managing self-serve trials, subscriptions and billing

• Ability to effectively juggle multiple priorities in a dynamic, fast-paced agile product development environment

• Be comfortable in dealing with and driving clarity out of ambiguity. We would love to hear examples of how you have done this effectively in your professional career

• Experience in engaging with senior cross functional leaders, establishing their trust and driving a collective cross functional Product Led Sales motion in a true partnership

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