Senior Manager, IT Product Construction, Destination

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

The Royal Caribbean Group’s IT Shipboard Newbuild Team has an exciting career opportunity for a full time Senior Manager, IT Product Construction, Destination reporting to the Director, IT Product Construction.

This position will work on-site in Miramar, Florida.

 

Position Summary:

 

Senior Manager, IT Product Construction, Destination manages the portfolio of IT Construction projects for Royal Caribbean Group’s Destination Products, ensuring they are completed on time, within scope, and within budget.

 

The role includes developing and implementing IT strategies and initiatives that align with the overall business objectives. Managing and leading a team of IT professionals, providing guidance, support, and mentorship. Collaboration with other key departments and stakeholders to ensure seamless integration and delivery of IT scope on our land based guest sites. Monitoring and reporting on the performance of IT projects, identifying areas for improvement, and implementing corrective actions as needed are also part of the responsibilities. This role will also work with key product and operational owners to ensure business capability needs are properly defined for implementation. Ensuring compliance with IT policies, procedures, and standards, managing the allocation of resources, including personnel, budget, and equipment to optimize project delivery, and staying up-to-date with the latest industry trends and technologies are also crucial.

 

Essential Duties and Responsibilities:

 

• Supports the intake process of projects through the governance process, inclusive of IT projects and broader Royal Caribbean Gorup initiatives.
• Lead the capability requirements for each site’s business model and integration requirements with product owners for architecture and build out.
• Lead design and integration activities between IT and RCG’s internal and external partners.
• Create a collaborative partnership among portfolio stakeholders that enables resource demand planning, budget management, initiative strategic alignment, change management, and project pipeline planning decisions.
• Works with IT Finance to support labor forecasting and reporting needs on projects and programs across the organization.
• Partners with other business departments (Marine, Logistics,  Newbuild, Engineering, Architecture) to engage and onboard needed resources in order to implement scope.
• Manages portfolio artifacts, decisions, communications, metrics, and reporting.
• Manages $30M -50M annual budget across multiple projects including budget expenditures, spend analysis, variances and developing controls and metrics for ensuring on-budget performance KPIs.
• Lead and support Subject Matter Leads, Program and Project Managers and Business/Project Analysts within portfolio with delivery and reviews to confirm adherence to Delivery Team methodology. 
• Develops and delivers project management training to improve consistency and quality in project delivery. 
• Develop and deploy project and program auditing strategy with a focus on visibility into trends, communication to steering committees, risk mitigation
• Support product integration within RCG sites and asset with insight contributions from within, and across, portfolio activities.
• Build strong relationships within Royal Caribbean Group to understand the business challenges and opportunities.
• Manages Executive Portfolio views and reports, provide timely and actionable stakeholder updates in reduce roadblocks and risks
• Support the development, innovation and adherence to the Royal Caribbean