Director of Residence Life

Concordia University is a Lutheran higher education community committed to helping students develop in mind, body and spirit for service to Christ in the Church, and in the world.

Position Summary

The Director of Residence Life ensures a quality, caring residential community for students which supports their academic goals as well as their faith and personal development. This position works closely with the Residence Life professional staff, providing support and training to ensure the organization, coordination, supervision, and implementation of the residential housing program of the university, serving over 1200 students in multiple residence halls. This position involves budget administration and formulation of unit policies and procedures. The Director of Residence Life reports to the Vice President for Student Success.

The Director of Residence Life is an enthusiastic supporter of Lutheran higher education who exhibits Christ-centered servant leadership and a dedication to student success. This individual is responsible for ensuring that the Concordia University Wisconsin & Ann Arbor mission, vision, and core values are integrated into the daily functions of the residence life programming.

Job Duties and Responsibilities

• Sets the tone for the implementation of a residential environment that is positive and engaging, challenges students' growth and faith development
• Plan, develop, and coordinate a residence life program designed to engage students and stakeholders in the on-campus living community
• Provide response to students/staff for situations including students in crisis, student behavioral issues, student wellness, general student safety, and roommate conflicts
• Receive and respond to concerns and complaints from students, parents, and/or other stakeholders
• Interpret, enforce, and review policies and procedures necessary to provide a safe and secure living environment on-campus
• Collaborate with the Dean of Students to address Student Conduct Code processes, policies, and violations,
• Coordinate development and submission of annual maintenance and facility improvements
• Identify trends and potential patterns within the housing profession, working with appropriate University stakeholders to improve or develop processes
• Serve as a member of the University Good Samaritan Team (GST)
• Conduct studies, surveys, and reports necessary and requested to comply with institutional or governmental requests/regulations, and student learning and satisfaction
• Represent Department of Residence Life at recruiting events and new student orientation
• Develop and maintain positive working relationships with other units of the University essential to the operations of the University and the Residence Life Department
• Other duties as assigned

Supervisory

• Provide direction and support for staff development, including the recruitment, selection, training, evaluation, and supervision of staff positions with the department
• Participate and provide staff with opportunities for personal growth and development through active membership and participation in professional organizations at state and regional levels
• Schedule and conduct regular staff meetings with Residence Life Staff to convey information, to coordinate functions of the department

Knowledge, Skills, and Abilities

• The ability to effectively communicate as well as manage and resolve conflict with students, administrators, faculty and staff members, and outside constituencies
• Must be able to work well under pressure, work independently, take initiative and oversee a variety of projects simultaneously
• Possess a high level of professionalism and maturity
• Dedication to growing in cultural competency and consciousness in working with communities of underrepresented populations

Education and Experience

• Must support and be committed to the mission and identity of Concordia University Wisconsin & Ann Arbor
• A Master's degree in higher education, counseling, or a related field
• Two-five years of experience in a college or university setting; residence life experience is required.

Compensation and Benefits

This is a full-time, salaried exempt position that includes housing, parking and a meal plan. Concordia offers a full range of benefits to full-time employees including tuition benefits. The starting wage will be determined upon education and/or experience.

Concordia University benefit options include, but are not limited to the following:

• Health, Dental and Vision Insurance
• Personal Spending Account, Flexible Spending Account, and/or