PLANNING PROGRAM MANAGER

Job Description

New York City Emergency Management (NYCEM) helps New Yorkers before, during, and after emergencies through preparedness, education, and response. NYCEM is responsible for coordinating citywide emergency planning and response for all types and scales of emergencies. We are staffed by more than 200 dedicated professionals with diverse backgrounds and areas of expertise, including individuals assigned from other City agencies.

The Planning and Resiliency (P&R) Bureau’s mission is to prepare the City to respond and adapt to emergencies through collaborative, scalable planning; comprehensive interagency coordination; and advancing innovative recovery and resilience. To executive this mission, the P&R Bureau includes Interagency Coordination with an assistant commissioner leading three units made up of subject matter experts in Health and Medical, Human Services, and Critical Infrastructure; Resiliency and Recovery with an assistant commissioner leading the Resiliency Implementation and Resiliency and Recovery Planning units; and the Planning unit.
The Planning Unit drives the creation, enhancement, and sustainment of comprehensive citywide emergency planning in NYC. The unit works with NYCEM staff and external partners to increase the City’s capacity for developing and maintaining flexible, effective, and actionable planning documents. Additionally, the Planning Unit also works with stakeholders to enhance the City’s preparedness for natural, human-caused, and technological hazards through planning initiatives, help identify emerging issues and current planning gaps, and assist with developing trainings and exercises based on planning documents.

NYCEM is seeking a candidate with experience in emergency planning and project management for the Planning Program Manager position.

Reporting to the Deputy Director of Planning, the Planning Program Manager will work with staff and colleagues across the agency to oversee activities related to citywide emergency planning, including the planning process and management of planning portfolios. The Planning Program Manager is expected to lead, support, and track major emergency planning initiatives; facilitate intra- and interagency coordination and communication; implement quality assurance to produce high-quality, actionable, and user-friendly documents; and support strategic planning and initiatives.

Responsibilities may include, but are not limited to:
- Work with internal and/or external partners to lead or support development, maintenance, restructuring, and socialization of major planning documents, including planning process from conceptual development to finalization (e.g., coastal storm; flash flood; extreme heat; chemical, biological, radiological, nuclear, and explosives (CBRNE); cyber; winter weather; etc.).
- Foster and maintain relationships with internal and external partners and operational subject matter experts to increase collaboration, streamline planning efforts, and enhance citywide planning documents and processes.
- Provide project management oversight and support for assigned projects, ensuring all deliverables are completed on time and in alignment with identified goals and objectives.
- Draft and simplify complex content into clear, concise, user-friendly documents in line with editorial policies and style standards, with an eye toward grammar, formatting, standardization, and accessibility.
- Conduct research on best practices, emerging trends, and benchmarks related to equity in planning, and analyze relevant data and stakeholder feedback to inform the development of effective, inclusive equity strategies.
- Support the development and implementation of strategic initiatives for the Unit and Bureau in line with the agency’ and bureau’s strategic plan.
- Support staff and leadership on cross-functional efforts, including analysis and studies to advance approaches to planning and operational capabilities.
- Become proficient in relevant NYCEM technological systems (including the intranet, ShareFile, SharePoint, database management, etc.), and leverage them to ensure major planning documents and resources are easily available to NYCEM staff and agency partners.
- Work on special projects and other duties as assigned.


PREFERRED SKILLS:

o Excellent project management skills and a demonstrated ability to work independently or collaboratively to prioritize and manage multiple competing projects in dynamic, high-pressure environments.
o Strong verbal and written communication skills, including experience distilling complex information into high-level documents and effectively briefing executives or other stakeholders.
o Proven experience facilitating meetings and discussions with diverse stakeholders, including executive staff, delivering presentations, producing summary materials, clearly