Software Engineer - Fullstack

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

About the Team and Product: 
The Risk Engineering team builds solutions that help organizations manage risk across the entire enterprise, not just within IT. Our products support a range of needs, including policy and compliance management, enterprise risk, business continuity, privacy, and operational resilience. 
 
As a Software Engineer, you’ll focus on building tools that support operational resilience. This includes understanding the impact of disruptions like power outages on business assets and downtime. The work falls under a broader concept called "Continuous Planning," which connects across multiple areas such as Business Continuity Management, Recovery Management, and IT incident response, like a website or data center outage. 

A Typical Day in This Role: 

• Join daily standups with your Scrum team to align on stories and blockers 
• Pair with a developer to review a pull request or debug a tricky integration 
• Collaborate with the Product Owner to refine acceptance criteria for a feature 
• Implement a backend API in Java or .NET and hook it up to a React-based frontend 
• Review schema changes in a SQL database design meeting 
• Write or run unit and integration tests for new functionality 
• Participate in architecture syncs or system design reviews with IC3+ engineers 
• Wrap up with a retrospective or sprint planning session 

What You’ll Do in This Role: 

• You'll be part of a Scrum team working full-stack—back-end and front-end—collaborating on development stories tied to clearly defined deliverables. Your role will include: 
• Leading system-level architecture and design discussions 
• Contributing to and reviewing code across the stack—Java, .NET, JavaScript/React 
• Designing SQL databases and schemas with a strong understanding of how relational data supports application logic 
• Reading data from XML files (not using XML schemas), integrating into workflows 
• Owning and executing unit testing, integration testing, and automation to support a healthy CI/CD pipeline 
• Collaborating with Product Owners, Designers, and QA in sprint planning and backlog grooming 
• Supporting DevOps practices and helping maintain build pipelines (Jenkins), source control (Git), and cloud deployment readiness 
• Being a technical sounding board and mentor to other engineers on the team 

Qualifications

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 
• Typically requires a Bachelor's degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience.
• 2+ years of experience as a full-stack developer in enterprise environments with object-oriented experience and scripting languages like JavaScript.
• Hands-on coding experience with Java and/or .NET for backend services and modern UI frameworks like React or Angular  
• Experience with data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations 
• Database experience including SQL database design, schema modeling, and relational concepts 
• Working knowledge of XML file handling (for reading/parsing files) 
• Solid understanding of how backend systems, frontend components, and databases interact 
• Experience with CI/CD practices, including Git and Jenkins 
• Comfortable working in Agile/Scrum teams, delivering working software in sprints 
• Familiar with writing and maintaining unit tests and automated tests 

Nice to Have: 

• Experience with ServiceNow platform development or configuration 
• Exposure to Jenkins pipeline scripting or advanced Git workflows 
• Understanding of DevOps tools and Kubernetes environments 
• Background in risk management, compliance, or operational resilience domains 

GCS25

For positions