Area Vice President Lead, North America - West

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. 

Job Title: Area Vice President Lead, North America - West 

Location: Bay Area, Los Angeles, San Diego, Seattle, Phoenix (we are only accepting applicants in these states) 

Reports to: SVP for Americas

Overview: LivePerson is seeking a talented and hands-on Area Vice President Lead of Sales to lead and grow a team of Enterprise sales professionals. This is a first-line management position that offers a fast path to second-line management for the right leader as we expand our presence in North America. This is a hands-on, customer-facing, high-impact role where you will be actively engaged in key deals, building and mentoring your team, and forging strong relationships with customers.

Key Responsibilities:

• Delivering on the Area Number: Building and managing a team and strategy that consistently delivers on the Area quota.
• Team Building & Recruitment: Recruit, hire, and develop a high-performing, diverse team of Enterprise field sales professionals.
• Leadership & Mentorship: Continuously coach and mentor your team to help them excel in sales performance. Lead by example, setting high standards and fostering a collaborative, supportive environment.
• Sales Strategy & Execution: Define and execute the sales strategy for your region, leveraging creativity and an entrepreneurial mindset to drive growth.
• Operational Excellence: Manage pipeline, forecasting, and overall sales operations to ensure the highest level of efficiency, productivity, and accuracy.
• Partnerships & Collaboration: Develop a partner strategy, working closely with Channel, SI, and Alliances teams to optimize productivity and effectiveness.
• Customer Engagement: Represent LivePerson at customer meetings, support your team in large opportunities, and build executive-level relationships with key customers.
• Performance Management: Drive a culture of accountability and success by setting clear goals and managing performance through data and KPIs.

Who You Are:

• Recruiter at Heart: You are passionate about identifying, attracting, and developing top talent.
• Team Player & Supportive Leader: You foster a collaborative and inclusive team environment, nurturing talent and creating pathways for success.
• Experienced Sales Leader: You have a proven track record of leading and developing successful enterprise field sales teams, particularly in a software sales environment. Experience in AI, machine learning, SaaS, or messaging markets is a plus.
• Hands-On & Customer-Focused: You thrive in front of customers, rolling up your sleeves to help your team succeed. This is not a desk job—you’re actively involved in the field.
• Energy & Creativity: You bring enthusiasm, creativity, and an out-of-the-box mindset to your work. You challenge norms to improve efficiency and achieve better outcomes.
• Strong Communicator & Networker: Your communication skills are top-notch, and you’re able to connect with a wide range of stakeholders, from sales reps to C-level executives.
• Passionate & Inspiring: You inspire passion and commitment in others through your own drive and enthusiasm.
• Customer-Centric: You deliver exceptional service, consistently exceeding customer expectations.

Requirements:

• Proven experience in managing and developing enterprise field sales teams within a software sales organization.
• Strong background in recruiting, mentoring, and building high-performing teams.
• Consistent track record of exceeding sales quotas an